Wyndham WorldwideReviews of wyndhamworldwide.com

Deceptive Practices and Broken Promises: Our Nightmare with Wyndham Our experience with Wyndham has been nothing short of a disaster built on lies and manipulation. What was promised as a 90-minute presentation in Hawaii turned into a six-hour ordeal where we felt trapped after our driver's licenses were taken. Multiple salespeople rotated through, creating deliberate confusion. We were explicitly told we were purchasing actual property with titles. This was a lie—we only own points. We were never shown the Federal Truth in Lending Act disclosure. Sales representatives promised maintenance fees would never increase, yet they've skyrocketed every single year. Had we known the truth, we would have run. Wyndham promised millions in renovations to our resort. Two years later: nothing. The properties are run-down and neglected. When we requested a "nice location," we were sent to Freeport, Bahamas—a shipping island where the hotel was literally falling apart. No shower doors, holes in floors, cracked bathtubs that couldn't hold water, and overwhelming mold smell forced us to abandon the resort and spend thousands out-of-pocket for habitable accommodations. The promised two free weeks for attending the presentation? Never received them despite multiple calls. We were forced to accept a resort credit card under false pretenses about paying maintenance fees. Every vacation is ruined by relentless harassment—daily early morning phone calls pressuring us to "round up" our points. Most appalling: when my wife was diagnosed with cancer and I left work to care for her after major surgery, we requested hardship assistance. Wyndham showed zero compassion and demanded we keep paying regardless of our circumstances. This company operates through deception, broken promises, and complete disregard for customers. Avoid Wyndham at all costs.

WYNDHAM TIMESHARE REVIEW - DO NOT PURCHASE If you're considering a Wyndham timeshare, please reconsider. Our experience has been nothing short of a nightmare involving deceptive sales tactics and broken promises. We attended multiple presentations in Las Vegas, New Orleans, and Portland where sales representatives made false claims that have never materialized. We were specifically told we could use a branded credit card to earn points that would offset or cover timeshare fees - this has NEVER been possible. The points system they "proved" with stacks of paperwork and charts simply doesn't work as advertised. The sales environment was extremely high-pressure and coercive. Despite repeatedly saying no, the team refused to accept our decision and continuously rotated new salespeople to wear us down with different tactics. They separated my husband and me to "explain" things individually, and presentations extended hours beyond what we agreed to. We were never given space to leave or reflect independently. The pressure was so intense we signed just to escape the situation. Critical information was deliberately withheld, including our right to cancel within the allotted timeframe. We were lured with promises of "free vacations" that came with unreasonable fees attached. Since purchasing, we've paid substantial amounts in purchase price, financing interest, annual maintenance fees, and additional costs. Despite this financial commitment, we've received NONE of the promised benefits. Availability has been so limited that we've never been able to stay at the resorts we bought into. The timeshare has provided zero real value while leaving us financially harmed. Save yourself the financial burden and emotional distress. Avoid Wyndham timeshares at all costs.

I stayed at the hotel on Oak Street Conway Arkansas this past weekend for 3 nights. I am super disgusted and truly shocked because myself and my employees have always used this hotel throughout the US and never had these issues. I tried to book a Queen efficiency room or king suite and I was told they were all booked. I stayed 3 nights and only 7 rooms were rented during our entire stay so that was a lie. It would have been nice to have a kitchenette during a massive ice and snow blizzard. The man at the front desk had zero personality and was downright rude. Bathroom exhaust fan did not work, black mold on bathroom ceiling, giant gap on bottom and side of entry door to room with a constant, frigid breeze and snow blowing in, sink and tub would not drain properly so I had to stand in dirty shower water and washing our hands in the sink was impossible because it took forever to drain, bugs in mattress, hairdryer was broken, filth around bathtub faucets and tub towel rack, missing towel rack in sink area. Rim of toilet was black and disgusting with foul odor. This is only some of the problems. I have time and dated photos. Myself and all of my employees will never use this hotel again. When I spoke to the man at the front desk about the problems and asked again about changing rooms he said none were available and nothing could be done because of the storm.

I’d like to file a complaint about one of your timeshare sellers- Gary Gallant. He signed me up for one of the presentations in Pompano Beach. I arrive early to check in. I’m not on the system. And then I’m told I’m not eligible to sit through a presentation for a 8/7 vacation. I’m supposedly getting my $40 refund but what a waste of my time and I was looking forward to my vacation that I’m no longer eligible for because of one of your sellers. I’m frustrated about the whole situation.

If they promised a 90 min. ordeal, 90 min's from when your rep takes you back to meet, you should be able to leave & receive your gifts at the gifting or check in desk, regardless of having the boss come over, exit interview, etc. Idk this until a Hilton timeshare. Wyndham kept me (Nashville, TN) about 2.5 hours on what was promised to be a 90 min. I was told no high pressure tactics. There were plenty of those. Their rewards partner, giftcerts.com, is complicated to use. Call a rep for how to properly search cities and dates or you'll only end up finding oddball dates in far flung countries. I won a free 7 nite stay. Due to unavailability of dates I needed I had to pay a discounted price; but was not free. Availability changes daily, so you can book anytime to use your stay, not just 30 days out. Watch out bc not only will you need to pay taxes and/or resort fees, but you'll owe for parking if that's applicable. Any additional rewards they promise you will most likely involved going to ANOTHER time share pressure meeting. The sales rep that did my intake at the mall where I won the 7 nite was great, but others in the company like Adam Sindel ignored all but 1 of my calls, texts, and emails when I had questions. Be sure to keep up with EVERYONE's info that you deal with in the process. And I'm glad I didn't sign up. There are so many hidden additional fees, restrictions, etc. they kind of sneak in along the way or that you'll find out later about using your program if you sign up and pay in to it. Stand your ground, and don't register. I will never trust Wyndham.

Club Wyndham canceled my family vacation reservation without telling me. I was informed when I contacted them to confirm my reservation. When I called to try to rebook the reservation I was quoted different prices and different (additional) point values by different representatives for the exact same unit on the same dates. They ended up telling me I would need to pay an additional $900.00 for a reservation they cancelled.

I spent 25 minutes trying to get information corrected on my account on a Sunday. Not only did it not get resolved, but the phone went dead and no one called me back. This has got to be the worst customer service ever. Now I will have to call back and try to get this resolved. Looking forward to spending more time on hold.

AVOID AT ALL COSTS. We got suckered into what they promised would be a 90-minute presentation on 11/02/2024, but FOUR HOURS LATER we walked out with a WorldMark timeshare we never should have bought. Right off the bat, I told them I'd been widowed just 9 months earlier and was in a brand new relationship. Did they back off? Nope. Instead, they doubled down with high-pressure tactics and fake urgency, claiming "prices will NEVER be this low again!" Person after person kept coming over for hours, throwing in "free" weeks of vacation to seal the deal. They rushed us through paperwork in about 30 minutes and even had us open a credit card for the down payment. The lies were unbelievable. They told us "it's not a timeshare, it's real estate" and that it would be "easy to resell", which were completely false. They promised we could rent it out for passive income and vacation "anywhere, anytime," but when we tried booking Hawaii, there was zero availability. Other sites were actually cheaper than using WorldMark. We specifically told them NO JOINT OWNERSHIP due to our new relationship. They smiled and agreed, but guess what? My partner was added as co-owner WITHOUT our clear consent. They conveniently failed to disclose that maintenance fees skyrocket over time, that special assessments get added on top of regular fees, that our kids would inherit this financial burden, and that we had a legal right to cancel within 5 days under Nevada law. The "free gifts" were worthless with impossible restrictions. The worst part? We've paid $16,800 and have NEVER used it once because we can't get bookings. The relationship ended, but my ex is still stuck on the contract. This company preys on vulnerable people. Save yourself the money and heartache. Run far away