Wyndham WorldwideReviews of wyndhamworldwide.com

Terrible experience. If I could give a score less than 1 star then I would! Extremely rude staff.

Unpersönlich und chaotisch – Die Buchung über diese Plattform / App war leider eine einzige Enttäuschung. Der gesamte Prozess verlief unpersönlich und unorganisiert: Kein Kontakt: Es gab weder vor noch während des Aufenthalts eine Ansprechperson. Stattdessen wurde man auf einen Schlüsseltressor verwiesen, was besonders bei Fragen oder Problemen frustrierend war. Fehlende Informationen: Die genauen Details zur Übergabe und zum Objekt erhielt ich erst einen Tag vor Anreise. Das ist für eine Planung viel zu spät und sorgt für unnötigen Stress. Täuschende Darstellung: Die Fotos in der Anzeige spiegeln die Realität nicht wider. Die Unterkunft befand sich in einem Hochhaus und war in einem katastrophalen Zustand. Die App bot keinerlei Unterstützung oder Lösungen an. Fazit: Bucht lieber ein Hotel – es ist sauberer, zuverlässiger und oft genauso teuer. Eine Plattform, die auf Kommunikation und Transparenz verzichtet, kann ich nicht empfehlen.

I am extremely disappointed with the handling of my reservation at Wyndham Residences The Palm – Dubai. I had a non-refundable reservation booked via Booking.com for March 16–20, 2026. -reservation no 6309201958. However, due to the ongoing military conflict between the United States and Iran, the security situation in Dubai has become highly unstable. Reports indicate missile threats affecting areas including Palm Jumeirah, where this hotel is located. Flights to the region are already being disrupted and travel safety cannot be guaranteed. Under these extraordinary and unforeseeable circumstances — clearly a force majeure situation — traveling is no longer safe or possible for us. Despite explaining these serious safety concerns, the hotel has refused both cancellation and date modification, insisting on enforcing a non-refundable policy during an active regional conflict. Guest safety should always come before strict cancellation policies, especially during war-related risks. I expected a global brand like Wyndham to demonstrate responsibility, flexibility, and customer care in such exceptional circumstances. I respectfully request Wyndham Hotels & Resorts management to urgently review this case and provide a fair resolution, including cancellation or refund due to force majeure and safety concerns. Reservation dates: March 16–20, 2026 Location: Wyndham Residences The Palm – Dubai I hope Wyndham will take responsibility and prioritize guest safety.

I am writing this review to warn others about the deceptive practices I experienced as a Wyndham timeshare owner. I was initially lured in with a free one-night stay in exchange for sitting through what turned into a high-pressure sales presentation, which lasted well over an hour. Representatives told me the timeshare was real property I could sell, rent, will to anyone, and that it would appreciate in value. Nearly every one of those claims was false. Booking accommodations turned out to be nearly impossible. I was told I could reserve up to 13 months in advance. When I called exactly 13 months out, I was told everything was already booked. The facilities I did manage to use were subpar and in undesirable locations. I was pressured into upgrading my points three separate times, each time being told the offer was only available "right now." I started with 12,000 points and eventually got 66,000. My maintenance fees, originally around $100 a quarter, have since skyrocketed to $705 a month, which brings the total to over $8,400 a year. The value has not appreciated, it has done the opposite. During a stay at a Wyndham property, I was promised a 30-minute owner update. We were held for 2½ hours under intense sales pressure and left without the gift we were promised. I am a small business owner facing real financial hardship, and this contract has become an unbearable burden built on misrepresentations. I would never have signed had I been told the truth. Do not buy a Wyndham timeshare.

I'm writing this as a warning to anyone considering Wyndham timeshares. What I experienced was nothing short of predatory sales practices that have left me financially devastated. It started in April 2025 at Club Wyndham Midtown 45. I called ahead saying I wasn't interested in sales presentations, but they still ambushed me at check-in under the guise of getting a parking pass. The "one-hour update" became FOUR HOURS of relentless pressure. I kept saying I couldn't afford it, I was getting financial help from my parents, but they wouldn't stop. They told me not to mention my financial limitations to the closing agent because it was "such a good deal." Red flag #1. Two months later at WorldMark Anaheim, it happened again. SIX HOURS of high-pressure tactics while I was exhausted. They brought in managers, painted pictures of Disney benefits and theme park discounts, promised I could rent units for profit, and swore I'd never have to attend another presentation. All lies. The Disney benefits they used to sell me? Completely fabricated. The promises about rental income, appreciation, fee elimination? All contradicted in the fine print I was too rushed and exhausted to properly review. They took my driver's license during the tour—holding me hostage essentially—and never properly assessed whether I could afford any of this. I've spent $15,000 and haven't used my timeshare ONCE because now I can't afford vacations at all. The very thing that was supposed to enhance my travel has destroyed my ability to travel. The paperwork was so rushed that they missed my signature on the deed. I later got an email saying it wasn't recordable and I'd need to fix it myself. I feel deceived, trapped, and financially ruined. Stay far away from Wyndham's sales presentations!

We were lied to from the very beginning. What was supposed to be a quick 90-minute presentation turned into over four hours of relentless pressure from at least five different salespeople. They kept saying "this is NOT a timeshare" - over and over - but that's exactly what it is. They used our grandsons (ages 4 and 8) as part of their manipulation, giving them coloring books and asking where they wanted to vacation, telling us the boys could "inherit this ownership." We said no at least ten times before we finally broke down. The lies were unbelievable. They promised it was like owning a vacation home that would build equity. They said we could rent it out for income. They swore once the loan was paid off, we'd have no more bills. NEVER ONCE did anyone mention maintenance fees - not during the entire presentation, not during the rushed tablet signing. We were shocked when the first bill came and horrified to learn these fees increase forever and become a lifelong debt that even our grandchildren would inherit. They heavily pushed a "special Disney partnership," claiming we'd have priority access to Disney resorts and could book cruises with our points because our grandkids love Disney. That was HUGE for us. Complete lie - none of it is possible through Wyndham. When we asked about exiting, they said just call our salesman. He ignores every call and text. The signing was deliberately deceptive - pages scrolled fast on a tablet, no time to read, just "sign here." Documents were buried in meaningless emails later. Availability is terrible, and we can book the same properties on Expedia for far less than what we're paying. My wife faces open-heart surgery soon. We're raising our grandsons full-time. We're choosing between her medical care, the children's needs, and these payments based on lies. This company preys on seniors and families. Absolute fraud.

Do Not Purchase a Wyndham Timeshare - Deceptive Practices My spouse and I are seniors who deeply regret purchasing a Wyndham timeshare. We experienced high-pressure sales tactics and were not informed of our cancellation rights. The chaotic sales presentations prevented us from making an informed decision. After purchase, we received relentless phone calls from Wyndham and RCI despite repeatedly asking them to stop. The accommodations were drastically inferior to what was shown during sales presentations - small, dated units with severely limited availability in desired locations. Most concerning: we were told we were "refinancing" at a better rate but actually signed a NEW contract adding $17,000 to our debt. We also discovered over $750 in unauthorized charges on our Wyndham rewards card. We were sold on leaving this to our children without being told it would burden them with ever-increasing maintenance fees. We feel targeted as seniors through deceptive practices. The limited availability, substandard properties, hidden costs, and unauthorized charges have made this a nightmare. Save yourself the financial and emotional distress - avoid Wyndham timeshares entirely.

Deceptive Sales Practices and Broken Promises After nearly 30 years with Wyndham, I'm appalled, but not surprised, by the deceptive tactics used during my August 2025 meeting in Phoenix with sales rep Adam Flynn. A little history: We purchased additional points through Wyndham in Steamboat Springs in 2013 with a guarantee that we could sell them back to Wyndham at any time. For four years, I had been trying to exercise this option because we no longer needed the extra points. In 2021, an Angels Camp, California, rep confirmed a $13,000-$15,000 buyback value, but he couldn't process it himself. So on August 22, 2025, I was going to try again. I met with Adam specifically to sell those points back to Wyndham. When I told that to Adam, he claimed the buyback option "no longer existed" and instead, pressured me into purchasing more points through their property by lies, promising the extra points could be used to reduce our escalating maintenance fees, and that their maintenance fees were the cheapest in the US. He projected $98,000 in fees over 10 years and claimed this purchase would cost less and therefore save me money. Plus this could be inherited by my children and grandchildren, an investment for years to come. Here's the kicker: later, a Wyndham customer service rep confirmed I COULD have sold back those points—until I signed Adam's contract. When confronted, Adam suddenly changed his story, admitting I could still sell them back, but of course by now, he had his commission. Pure deception! I tried getting out of the contract within 4 wks of signing the contract. My luggage with the contract was lost until after the rescission period, and my husband was simultaneously battling breast cancer, so I was unable to concentrate on this problem. Adam vanished once he secured his commission. When I tried renting my points for someone else to use, I found out Adam had failed to disclose that renting excess points only returns 60% of proceeds and wouldn't take effect until January 2026, leaving me paying over $150 ($512.17 vs $350.00)more in monthly maintenance fees PLUS $790.51 monthly loan payments at 14.99% interest. So beware! Wyndham preys on longtime owners through manipulation and outright lies. All they are interested in is lining their own pockets!