Wyndham WorldwideReviews of wyndhamworldwide.com

absolutely terrible service, you guys are a multi billion dollar company, with terrible service, I don't understand maybe you should hire more people for your support team so they aren't this terrible with figuring out people's problems, maybe you should lower the franchise fee cause what am I paying for? to be stuck on the phone with you guys for years to solve one problem, absolutely unbearable. You guys are frauds and hopefully karma comes around and files a huge lawsuit against the franchise, want to see this franchise burn with how corrupt the owners and company is. Absolutely disgusting.

Had a reservation coming up in a week. Found out that the chain no longer has the property I booked but never sent me notice of selling off. This is for event in are of Augusta. When calling after finding out each agent who pulled up the reservation cheerfully confirmed it until I told them that it was no longer in their portfolio. Asked them where they were putting the reservation and they said that I had to figure it out on my own with new property at the location. Interesting as they still had my reservation in the system. Can you imagine showing up to a property during a sold out situation and not having a room in t he city? Customer care just kept telling me cheerfully that they could not help me and I had to call property (now and IHG property Garner Hotels) who of course had no specific reason to honor as they have nothing in their system. I advised Wyndham and they continued to not take blame or find alternate property of theirs in area to put me at the same rate. Just kept saying we suggest you call the property on your own as a script. What a really bad company. Imagine if this happened to you. For me, IHG found me space and gave me a favorable rate to solve the problem for me. Go IHG. Do not book Wyndham!

Leider das schlechteste Rewards-Programm, welches ich je erlebt habe. Als Diamond Elite Member von IHG und eines weiteren Rewards-Programmes wurde ich als Diamond-Member von Wyndham geworben. Fazit nach den ersten 7 Übernachtungen : 4 mal wurden die Punkte - Aufenthalte nicht gut geschrieben und die anschliessende Kommunikation mit dem Kundendienst dazu ist einfach nur unterirdisch schlecht. Dieser ist nie Lösungsorientiert, oder hilfsbereit und man soll ständig Bestätigungen einreichen, die man teilweise beim Check-Out nicht erhalten hat… Und das alles, obwohl die Aufenthalte über deren eigenen Seite gebucht wurden und ihnen somit alle Daten vorliegen….. Und sie sich damit im Zweifel auch problemlos selber den Aufenthalt und die Zahlung vom jeweiligen Hotel bestätigen lassen könnten. Fazit: Wyndham Rewards ist wirklich einfach nur unfassbar schlecht und unprofessionell.

WorldMark by Wyndham — A Decision I’ll Be Paying For Years It started in February 2019 at Big Bear. I was approached with “promotional incentives,” invited to a presentation, and sat there for hours while they described a vacation program that would supposedly save money, build value, and even become something I could pass down to my kids. I believed the presentation. Looking back, that was a mistake. What I didn’t fully understand at the time was that the contract effectively never ends, the maintenance fees increase over time, and getting out of the program can be extremely difficult. I also felt rushed during the signing process, and parts of the agreement were only presented right at the end. In March 2025 at Oceanside, I was encouraged to upgrade with financing at 14.99%. Between loan payments, booking fees, specialty charges, and parking, I’ve now spent over $12,000 since the 2025 upgrade. I’ve taken about 10 trips, and in my experience I never saw the value that was promised during the presentation. Marketing materials often mention things like Disney or theme park access, but in practice I found those options extremely limited and they were never clearly explained during the sales presentation I attended. The sales process itself felt overwhelming: multiple representatives, long presentations, and significant pressure to make a decision that same day. After my experience, I later discovered that Wyndham has faced numerous complaints and legal actions related to timeshare sales practices, which made me realize my situation may not be unique. If you are invited to a presentation for a “free gift,” I strongly encourage you to research carefully before agreeing to anything. I wish someone had warned me back in 2019.

To All Concerned: Let me tell you a story of lies, deceit, and just out and out corporate greed; this is the story of my dealings with Club Wyndham. After my heart attack that curtailed restricted travel and a lost of all income; I petitioned for hardship release from all my contact obligations from my Wyndham time shares. After receiving a call from their representative telling me that he will resolvet the issue; all one needed to do was to get medical update from doctors. As one was preparing documentation as requested from Wyndham's rep, the same day one receives a letter from Club Wyndham that my petition has been denied. Then why the phone call and why the promise from their man; in the words "I want to help you"… just another lie? Their solution to my hardship was their willingness to re-finance thru the purchase of more points; talk about putting salt in the wound. This Wyndham Family is just another dis-functional family deserving a reality tv show. My Want is to spend my last days warning people that Club Wyndham will use that club on you.

We are a retired couple on a fixed income. My husband is a 77-year-old Army veteran, and I am 64 and we were deceived into purchasing a $25,000 timeshare at Margaritaville in Pigeon Forge, TN in May 2024. We were lured in by the promise of free dinner and show tickets, only to endure a high-pressure sales presentation. The salesman made numerous false claims: that the timeshare would increase in value, be easy to resell, and that we would receive Disney resort access with discounted cruises and theme park tickets. None of this has materialized. We were never informed that our access was limited to the western United States. This is a significant detail that was deliberately withheld. The salesman also claimed he personally used Wyndham credit card points to cover his own monthly HOA fees, pushing us to sign up for the credit card as well. Despite telling them our budget was $25,000 and that we had limited travel time as caretakers, the team relentlessly pushed a $50,000 package. The contract was rushed through signing with little explanation. We paid off the $27,200 total contract in full and have only been able to take ONE vacation due to poor availability. At a later Wyndham sales event, we were told we'd need to spend another $25,000 just to get reasonable booking options. We urge anyone considering a timeshare purchase to research thoroughly before signing anything under pressure.

Wyndham Resorts – Predatory Sales Tactics During Medical Crisis In December 2024, my husband and I stayed at Wyndham's Williamsburg, VA location while I was recovering from a partial mastectomy performed just 11 days prior. Despite repeatedly telling staff we only wanted to rest, we were pressured into attending a timeshare presentation with representative Destinee Hall. We disclosed my surgery, pain level, and medication use beforehand, and were promised the meeting would be brief. Instead, it lasted over four hours. Throughout the session, I repeatedly explained I was exhausted, in pain, and not thinking clearly. We told Destinee multiple times we were not interested — we wanted to exit our existing contract. Instead, she threatened that our maintenance fees would skyrocket to over $1,000/month unless we signed a new contract. We were subjected to multiple supervisor visits, confusing rental explanations, and relentless pressure until we felt worn down and signed under duress. We were also told we could exit the contract in two years’ time, but something we only learned was misleading later. We attempted the rental program as instructed. No one rented our timeshare; we lost 45,000 points and received nothing toward our maintenance fees. We are requesting full cancellation of our December 17, 2024, contract. No vulnerable person recovering from cancer surgery should be treated this way. We trusted Wyndham for years — this experience was a profound betrayal.

There are two types of people that do business with companies selling time-shares. The first type have more money than brains and don't mind spending their money on frivolous services they may or may not use. The second type are the same people who have "good" experiences buying cars at the dealership. These same people sign up for service contracts and add warranties to their $700 TVs. Wyndham is misleading you about the actual costs, they are pushing financing, and they are trying to use manipulation to justify your impulsive behaviors.