Wyndham WorldwideReviews of wyndhamworldwide.com

We were approached at a Walmart in Pigeon Forge, TN, and lured into a "two-hour" presentation with promises of free show tickets and no purchase obligation. The session ran nearly five hours, with high-pressure tactics used throughout, including a second representative brought in to "crunch numbers" after we declined. We were told a special offer was available only that day. We were misled throughout the sales process. We were promised the timeshare was a real estate investment, that we could stay anywhere, receive free trips, Disney Park access, and half-off attraction discounts. When we asked about exiting, we were assured Wyndham would simply buy it back. None of this has been true. No rescission period was disclosed, no truth-in-lending information was provided, and we were never told maintenance fees would increase or that additional assessments could be charged. We did not receive a copy of our contract at signing. Post-purchase, our problems only worsened. When we contacted Wyndham to request a copy of our contract, their representatives refused to provide it. This raised serious questions about what is buried in the fine print. We used the timeshare once in August 2025 in Pompano Beach, where we were charged $50 and forced to sit through yet another presentation. A sales rep there told us our ownership wasn't even valid and pressured us to upgrade. The amounts being withdrawn from our account do not match what we were quoted, and we are constantly pressured by "owner updates" to purchase more points. Wyndham's practices are predatory and their lack of transparency is unacceptable.

I have been a Wyndham timeshare owner since 2011 and deeply regret ever signing that contract. What was sold to me as a dream has become a nightmare. The ability to travel the world, receive owner-priority bookings, and build a legacy for my family. This has been nothing but a series of broken promises and deceptive practices. Since 2011, I used the timeshare fewer than 5 times due to extremely limited resort availability. Despite being told owners get priority, Wyndham consistently rents units to non-owners, leaving actual owners with almost nothing. I was also falsely told I could generate rental income by depositing points. But when I called to do so, Wyndham said no such program existed. The sales presentations are predatory. Advertised as 30 minutes, they routinely run 60–120 minutes. In 2022 in Atlantic City, I was pressured into a 3-hour session and given false information that led me to upgrade. In 2024, I explicitly declined a presentation but was coerced into attending, promised I only had to stay 30 minutes, and then denied my promised gift when I left. The follow-up rep was rude and dismissive. Maintenance fees have skyrocketed far beyond what was ever suggested, and salespeople failed to disclose that heirs inherit these fees perpetually. The rescission period in New Jersey is 7 days; I was wrongly told it was only 3. I have formally requested cancellation of all contracts. I urge anyone considering a Wyndham timeshare to proceed with extreme caution.

I don't even know where to begin. The sales presentation we sat through felt less like a vacation pitch and more like a psychological endurance test. Every time we expressed doubt or hesitation, our concerns were either waved away or reframed as if we were the ones being unreasonable. We were shuffled from conversation to conversation, clearly being worn down on purpose. By the end, we weren't excited. We were exhausted and cornered. We signed. And we regret it. What makes this so much worse — and frankly, what I think people deserve to know — is that we were never told we had a legal right under Florida law to cancel the contract within a 10-day rescission period. Never. Not once. That right exists specifically to protect consumers from exactly the kind of pressure-cooker environment we were put in. Had anyone told us, we would have used it. We would have gone home, slept on it, and said no with clear heads. Instead, that information was kept from us. Whether that was deliberate or negligent, the result is the same: we left with a contract we didn't fully understand, made under conditions that were anything but free or voluntary. This isn't buyer's remorse. This is the result of a process designed to overwhelm rather than inform. Consumers deserve better than this.

My husband (73) and I (77) were subjected to deceptive, high-pressure sales tactics by WorldMark representative Dragan Ristic during what was presented as a routine "owner update" at the WorldMark Resort in Indio, CA on January 15, 2026. We had clearly stated we were no longer interested in traveling and were looking to exit our existing membership. Instead of helping us, Dragon isolated us in a private room and presented an "exclusive" upgrade offer. He claimed to be a Vice President of WorldMark (this claim is unverified, there was no business card or badge provided), told us our account had $138,430 in equity, and promised WorldMark would buy back the upgraded membership for approximately $138,000 within 2–3 years. When we asked for this buyback guarantee in writing on January 17, 2026, he went completely silent and has not responded since. We declined the offer more than four times over a 3–4 hour session. We were pressured into signing a contract with a $47,700 loan. Dragan also coached us to tell the paperwork processor we were buying points to "travel more" and specifically instructed us not to mention his buyback promise, clear evidence of deceptive intent. We were never informed of our right to rescind under California law. We were not given Truth in Lending disclosures, told about rising maintenance fees, special assessments, or that heirs could inherit financial obligations. We are requesting full cancellation of our contract, discharge of the $47,700 loan, and written confirmation releasing us and our heirs from all future obligations. WorldMark has not responded to our formal written demand dated March 17, 2026.

We purchased a Wyndham timeshare after attending what was advertised as a 90-minute sales presentation. The meeting ran nearly three hours, and free hotel nights we were promised as an incentive for attending were never honored. The sales process felt manipulative from the start. We were repeatedly presented with lower prices each time we declined, with a salesperson, manager, and finance representative all taking turns applying pressure. We were told the deal was only available that day. The presentation led us to believe this was a sound investment comparable to real estate, something we could even pass down to our children. We were never made aware that this was a permanent membership with no real resale value. We were told booking Wyndham resorts worldwide would be simple and exclusive to owners. In reality, the website was difficult to navigate, availability was extremely limited, and advance booking was required or fees increased significantly. We were never able to successfully use the timeshare. At signing, we were rushed through paperwork and told copies would be mailed to us later, making it impossible to verify we received everything. A credit card was opened for the down payment without any explanation of the interest rate. Their sales tactics are deceptive, their promises are empty, and the product they sell bears no resemblance to what is presented. Save yourself the frustration, the financial burden, and the regret. Do not attend their presentations and do not sign anything.

I called customer service as a Diamond member asked why did I pay more using points and the customer service representative told me because they are running a promotion for customers so it’s cheaper without using points 🤔 I asked how would I know that and if that makes sense and she said sure!! I mean isnt this a con? It’s definitely a concern!!

I am sharing my experience as a cautionary warning to anyone currently holding or considering an ownership with this company. My situation proves that even if you follow every rule, pay off your contract in full, and attempt to use their own "official" exit programs, you will still be met with a wall of corporate excuses designed to keep your maintenance fees flowing. They publicly market a "safe" and "official" way out for qualified owners, but in practice, it feels like a calculated trap. After receiving this ownership through a family transfer, I decided it was time to move on and reach out for a voluntary surrender. Initially, the representative I spoke with claimed my account simply didn't exist or had been "canceled." However, as soon as the account was finally located, the script immediately flipped. I was told that because the interest is "perpetual," I am legally unable to give it back because the company "cannot take it back." This is a blatant contradiction to their own advertised "Certified Exit" program, which is specifically promoted as a path for owners with no outstanding loan balance to voluntarily relinquish their interest. The most frustrating part has been the shifting goalposts and "business needs" blockade. When the "perpetuity" excuse didn't work, I was told that surrenders are based on internal business needs and that they simply aren't accepting them right now. This effectively holds owners financially hostage, forcing us to continue paying monthly fees for a product we have formally attempted to give back. It is a predatory cycle where the company makes it incredibly easy to enter the system through family transfers but uses every possible excuse—from vanishing records to vague "business needs"—to prevent a legal exit. I am posting this publicly to demand that the company honors its own exit policies and provides the necessary relinquishment paperwork for my paid-in-full contract immediately. To the broader community: be aware that "paid-in-full" status does not guarantee a clean break. They will gladly draft your money every month, but they will fight you every step of the way when you try to walk away from a product you no longer want and have no intention of using.

We attended a timeshare presentation with no intention of buying. We were promised a free week cruise. The timeshare rep told us about points you get to use on trips and states that the points could be used for airline, rental cars and rooms. TOTAL LIE. They can only be used for rooms. The $100+ maintenance fee was thrown in as a last minute item and shrugged of as easily paid for if you used their credit card. ANOTHER LIE. The "free" cruise they promised suddenly had hundreds or "maintenance fees", so its basically worthless.