Wyndham WorldwideReviews of wyndhamworldwide.com

My wife and I are in our late 60s and early 70s. We have been loyal Wyndham customers since 2014 — nearly $400,000 spent over 15 contracts. I am writing this so others our age don't make the same mistakes we did. Every single "owner update" turned out to be a high-pressure sales pitch. We were told repeatedly that we needed more points, that our account structure was wrong, and that buying more would fix everything. Each new rep undid what the last one sold us. It was dizzying. In January 2026, a rep named Ribal Hage told us we were headed for $729,000 in future maintenance fees and that his new proposal would "cost us nothing." He said banks would easily refinance our Wyndham loan at low interest rates. He said renting our points through Red Week would cover our payments. He said timeshares were valuable, easy-to-sell assets. Every single one of those statements was false. Banks do not mortgage timeshares. Points rent for pennies. Timeshares sell for next to nothing — or are given away for free on Craigslist. We tried to cancel within Florida's 10-day cancellation period. Wyndham denied it. We also discovered that our digital signatures appeared on a contract we never formally closed on. Nobody reviewed those documents with us or gave us a chance to ask questions. We are senior citizens on a fixed income. We cannot afford what was sold to us on false pretenses. Wyndham's response has been to stonewall us. Stay far away from these sales presentations.

I am a U.S. Army veteran with 34 years of honorable service. I retired at the rank of E7. I believed that dedication meant something — that people would deal with me honestly. Wyndham proved me wrong. In October 2025, we attended what was supposed to be an "owners' weekend" in Sevierville. Our rep, Erin Palko, assured us the new contract would shorten our loan term to 10 years and pay off our existing balance sooner. After hours of pressure and back-and-forth with supervisors, we put down $7,141.23 on a newly opened credit card. When the signing was done, Erin had already left the building. We were sold a "real estate investment" — something we could leave to our children. What we actually purchased was Wyndham Access Points. No property. No deed. Just debt — $57,607 worth — at a predatory 16.49% interest rate. The loan term was never shortened. The promised upgrade from Gold to Platinum membership never happened. We can't even book a reservation for ourselves, let alone rent it out as they promised we could. When we reviewed the documents and immediately asked to cancel, we were told we'd missed our rescission window — a right no one ever disclosed to us. Maintenance fees are already climbing with no cap in sight. My husband was 61 when we signed the first contract. We are seniors who were lied to, rushed, and exploited. I served this country for over three decades. I deserve better. So does every other family sitting in one of those rooms. Do not trust them.

Stayed in Istanbul. Didn’t sleep for 4 nights. The noise of the air conditioning was unbelievable. I managed to get them to turn it off at 1am but it’s back on again. I also left my rain jacket in the lobby. I think Reception were trying to keep it as they denied having it. Only when one of my friends was insistent did they return it. Awful hotel

Don't believe the sales pitch it is not worth it and if they really believed in what they were selling they wouldn't make it almost impossible to get out of ongoing payments which creep up every year. Availability is poor. Some resorts are nice but rooms are often tired and dated. It's not particularly relaxing each trip to be pestered to attend sales pitches where they tell you how your current membership is not great but if you spent $50k it would be really awesome or more realistically more like what they sold you. We are currently trying to exit as we don't think it gives us any value. We have offered to forfeit our credits and we are fully paid up but we are not allowed. We have to find some other poor person to take it on so do their sales job for them. What company that truly believes in their product would turn down being able to sell it again for free. I think that tells you how bad a deal Club Wyndam is. DO NOT JOIN

During our honeymoon in Seaside, Oregon, we were invited to a "one-hour" resort tour that turned into a 5-hour high-pressure sales ordeal, effectively ruining the remainder of our honeymoon. The salespeople made numerous promises that proved false, including access to exclusive resorts, Disney parks, and multiple free vacations. We were told this was a sound financial investment — never once was it referred to as a mortgage, which was a critical omission given we had just purchased a home and would not have agreed to taking on additional mortgage debt. We were also subjected to deceptive financial practices. Without our knowledge or consent, a salesperson used my phone to submit credit applications and selected a higher-interest lender despite both lenders approving us. We were never informed of our right to rescission, and the full cost of ownership — nearly $600/month in product-related fees alone, separate from usage fees — was never clearly disclosed. Since signing in August 2025, we have paid approximately $6,000 and have been unable to use a single promised benefit. Five reservation attempts failed due to unavailability. When we sought help through their Certified Exit program, our salesperson went silent after promising to "brainstorm" solutions. The exit phone line referred us to contacts who suggested renting out our credits or, in one case, literally laughed at our request for help. The misrepresentations, fraudulent actions, and manipulative tactics used to obtain our agreement are unconscionable. We strongly caution anyone considering a Wyndham timeshare to thoroughly research their practices before signing anything.

We have sent four written requests to Wyndham over the past four months regarding serious concerns with our ownership and have received no acknowledgment or response. The lack of communication is extremely disappointing and unprofessional. During the sales process, we were led to believe we would have flexibility to travel widely and easily. In reality, availability has been very limited, and we have been unable to use the ownership as expected—even after upgrading. At this point, we are requesting direct contact from Wyndham to address our concerns and discuss next steps, including cancellation options. Based on our experience, we would strongly encourage others to thoroughly research and fully understand the limitations before purchasing.

My daughter had just passed away in the ICU. I spoke with the front desk about a late check out and we agreed upon 11:30 am. At 11:05 am a non English speaking man came to my room, pounded on the door and then shouted a single word at me which I at first did not understand. After shouting this a second time, he begins tapping his wrist and shouting 2 more times. Now Im like "oh you want me to get out?" He says yes in the same tone of voice he's been using. At this time I try to explain but clearly he doesn't understand so I shut the door. 11:15am I am at the front desk to check out and trying to explain what happened as they are talking over me trying to justify his behavior. I just lost my child and I don't need this stress! I simply shouted out that if he didn't know how to talk to me maybe he should learn how! And left! Went and did a brain death test on my daughter in the ICU 7:30 at night another Wyndham called me canceling my reservation.. so I find ANOTHER hotel at which I am told they cannot rent to me. My child just died and I am 2500 miles from home the heartlessness I was shown by 3 different Wyndham hotels owned by the same man is disgusting! I didn't do anything wrong to their room, I got my deposit back! But after losing my daughter I have to search for a place to lay down because of How I was treated? CRAZY!!!!!

We purchased a Wyndham timeshare in March 2025 and have since experienced nothing but deception, high-pressure tactics, and unfulfilled promises. From the start, three salespeople approached us simultaneously, and we were rushed into a credit card approval before we could even consider our options. My wife, who is disabled and financially dependent on me, was pressured into signing despite my repeated objections — your representatives simply refused to accept no.  In June 2025, during a visit to Club Wyndham in the Smoky Mountains, I was subjected to a four-hour sales presentation after making it clear I had no interest in upgrading. I said no at least three times before finally signing just to leave. We were told financing would be no problem — a claim that proved completely false, as no lender will finance a timeshare. VIP upgrades promised to us were never honored on either of our two trips. Additionally, a $250 deposit is charged at every check-in and withheld for 30 days — a fee never disclosed to us.  During our October trip to Destin, I asked my representative to roll over 105,000 unused points. He promised to handle it and has never followed up despite multiple attempts to reach him. We were also subjected to yet another high-pressure three-hour presentation, despite being told the Smoky Mountains visit would be our last. When we requested a copy of our contract, we received only the final page — with no mention of the 15-day cancellation window.  In total, we spent $10,461.44 for two vacations during which not a single advertised benefit was delivered.