Wydr StudiosReviews of wydrstudios.com

Save your time and money. Shoes don’t fit and you can’t return, only exchange within 30 days. Then they are out of stock on any replacement you want. (This happened with my first and second choice replacement) so you’re out the money AND the shoes (because of course, you’ve returned the first pair that didn’t fit) - they also don’t reply in a timely way to email and have generally abysmal customer service. Seriously just buy comfortview on amazon.

In Australia. Do not buy from this company - they add a tiny discount at the checkout then say you're ineligible for a refund because it was sale. Then said they would give me a refund out of courtesy for one pair and an exchange on the other pair, so I return both pairs. No exchange and no refund received and I'm out of pocket $58 for postage on top of the $450 for the shoes. They said they processed the refund but still nothing! No news of the exchange just emails stalling saying they're looking into it. This has been weeks I've been going back and forth now! Bought them 15th March, it's now the end of April.

Beware! Shoes were pretty but 2.5 inches too long. When trying to return, I was told to use the extra pads, then asked to confirm my address, then nothing. I finally got a return label after another email. Sent shoes back on 4/9/26.It was delivered to them 4/15/26. NO REFUND YET. This is a SCAM company. After social media complaints, their marketing department reached out. I responded and NOTHING back. Scam company. Beware.

Zero stars. The shoes did not fit at all and were immediately returned within the allowed return window. Despite doing everything correctly, I have still not received my refund. Completely unacceptable customer service and a disappointing overall experience. I will not order from this company again.

At this point I have been waiting nearly a MONTH for my shoes. Not a word from them. I’ve had to reach out each time I have wanted an update. Each response has been lackluster AI, seemingly scripted email. I asked for a refund and now they are ignoring me. They say the shoes are being shipped but the tracking information is from a company I have never heard of and it doesn’t even work!!! I am absolutely furious!!! I wanted SO BADLY to finally have a company that made shoes for people like me. Too bad they don’t give a crap about the people who buy from them!

I will never buy shoes from this company again. The shoes were very big, I reached out to the company three times before they sent me a return lable. No way else to communicate with the company, only by email. Very disappointed, beware.

The product is very cheap looking for the price. However what’s worse than the product is the customer service. The shoes were far too large and slipped off my heel even though I ordered my usual size that I get in SAS. I returned them after having to jump through multiple hoops such as sending them a picture of how my foot looked in the shoe. Then after sending them back it took forever for them to acknowledge that they were going to refund my money. They need to review how well a company like Zappos handles returns. Normally I wouldn’t bother to send a review but they’ve sent me so many emails giving me a “nudge” to submit one that I did. There are so many companies that have a wide product line so don’t waste your money on Wydr.

If I could give a less than a 1 star rating, I would have!! Since I was a child, I have had wide feet and so I decided to try Wydr and I bought simple black patent leather ballet flats with a bow. The soles were some sort of an unbendable plastic or rubber that has absolutely NO give to the point where you can't tell by looking at the sole of the shoe that it was walked in. Also, the patent leather isn't buttery soft on your foot. Instead, the patent leather is also very stiff and unforgiving on your feet. I had them on with a black pantsuit for only 2 hours to attend a cocktail party and my feet were screaming. I couldn't wait to take them off my feet when I got back into my car. What an absolute waste of $139. Tieks may be a little more expensive, but they're so much kinder to your feet. Never again will I purchase a Wydr shoe!!