Marissa
Slow shipping and bleached eyebrows
I ordered Wunderbrow Eyebrow Gel as a birthday present for my sister after reading all the great reviews and seeing ads all over social media. What a mistake! For starters, my sister didn't receive the package until several days after her birthday. After placing the order on a Sunday, I received a shipment confirmation Monday. However, the package was not actually tendered to Fedex until Thursday, so it was delivered over a week after placing the order. When my sister was finally able to use the product, it made her eyebrows stiff and lasted no longer than a regular eyebrow gel. However, it was different because it bleached her eyebrows. The customer service line was quick to offer a full refund within the 30 Day Guarantee, but had no interest in the fact that her eyebrows are translucent due to their product. I'm just lucky that my sister has a good sense of humor... she's just happy her brows didn't fall out.


