Wunder2Reviews of wunder2.com

Wunda lip cream does not work Very disappointed

Fiz uma encomenda, passado um mês ainda nao a tinha recebido e nao aparecia em lado nenhum. Liguei para a central, disseram me que nao encontraram o endereço e tinha voltado, pedi que reenviassem e aconteceu o mesmo passado mais de um mês. Pedi reembolso e ainda estou a espera. Os emails demoravam dias a serem respondidos e pouco esclarecedores. Muito insatisfeita porque realmente queria experimentar o produto.

I have placed an order on 11/25. I received a shipment email on 11/26. On 12/3 the package was still not shipped when I tried to track it. I send an email to get the status. I still have not received a response and the package. The tracking says the package is still in Florida. The worst customer service I have experienced.

First time using this site and goods were apparently shipped on the 26th November, but as of today, tracking said no parcel existed with the details. Having communicated with both the courier company and the supplier, I suddenly now have tracking. Despite it being shipped on the 26th November, I have been informed now that the products won't get to me until the 3rd December which is 9 days from confirmation of shipping and I just don't find that acceptable, especially when the payment was taken on the 26th November. Unfortunately I will not be ordering from this company again due to poor communication and lengthy shipping times.

Después de un mes desde la realización del pedido, recibí dos productos diferentes a los encargados y el tercero con el precinto de la caja abierto y destrozada. Desde la semana pasada estoy escribiendo a support@wunder2 (Jaquelin Solorzano) sin recibir respuesta, ni RAC para hacer la devolución, estoy muy descontenta y no lo recomiendo.

They called me at 6 am the day after July 4th.... I’ve ordered from them so they should know where I live and my time zone. This is the second time they’ve done this early and it’s really rude

I never received the product. I corresponded with Natasha Brown for weeks who stated in the last email today 3/7/18 that I needed to file a claim. USPS has no record and shows it was first with fedex. I am very disappointed that I have to figure out where the product went or is now.

This company has the worst customer service ever. I ordered my products on the 14th September and have only received it today the 6th October. I had to phone the company up to find out where my items where one person told me it would be with me in 4 days and other person told me it was out of stock and would be another week. Got no apology just said that's the way it was as we were so busy. The packaging was rubbish as everything was shaking around because not packed properly. Also some items are sealed and other aren't which makes me believe the items that aren't sealed are products people have sent back which is terrible. If I was you I wouldn't even bother ordering with this company. As the products can't really comment as I haven't use them. But think the ones not sealed I won't be using unless someone can get back to me to inform me there's was the same. It was the wunderkiss and prime &behold.