Mike T.
They make you jump through burning…
They make you jump through burning hoops to use a warranty.I have a new piece with a receipt. It’s more broke than my cousin. Just like him, two days of work and busted. So the customer service people tell me to send pictures. SENT. then an email (you already have my email, I did not send you smoke signals) SENT then send it all again SENT then did it all again. Pictures. Receipts. Video. Over and over. Then I sent it to the wrong email and have to start over. They will read this tonight and tell me that the picture had bad lighting and I need to take 3 more to verify, tomorrow. Good product. I’m just not a believer in the company to deliver any realistic form of customer service or warranty. I’ve had some issues about those. Obviously.