We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
wuffes.com
Website
wuffes.com
Category
Pet Stores
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I clicked a link to this website through my shop app on Nov 11th 2024, and it had me automatically sign in with my shop account. I was just looking at the sales and added a couple things to my cart to see the discount total, when all of a sudden it said thank you for your order. I contacted the company immediately and they canceled the order. I told them I didn't want any further charges. The assured me there would be no further charges but Today on Dec 11th 2024. I was charged over $40 for a subscription that I never signed up for. I contacted them immediately again and they said I would just have to refuse the package and they would refund when they receive it back. THE PACKAGE HASNT EVEN BEEN SHIPPED YET. ONLY A LABEL HAS BEEN CREATED. I explained this and they were firm on refusing a refund. I looked them up on BBB and they have a C rating and over 100 horror stories very similar to mine as well as terrible reviews regarding their "90 day guarantee", apparently there is some small print there that dosent really mean you can return within 90 days 🙄 . So BUYER'S BEWARE, please go to BBB first before purchasing!!!!
Response from WuffesDec 13, 2024
Thank you for sharing your feedback. We're truly sorry to hear about the frustration caused by this situation. Our goal is to ensure a smooth and transparent experience for all customers, and we deeply regret that this wasn’t your experience. We understand how concerning unexpected charges and unclear policies can be.
We’d like to address the issues you faced, and we encourage you to reach out to our customer care team again to discuss this further. We’re committed to finding a solution and ensuring your concerns are resolved to your satisfaction. Your feedback is invaluable in helping us improve our processes and provide better service.
LN
Lynn N.
This realltly has helped my 8 yr old rottweiller with his bad ace's in both knees this is my.second time ordering
It really does work even better than cosaquin
Response from WuffesDec 18, 2024
Wow, we are so happy for your sweet Rottweiler. We appreciate your trust in our product. Happy Holidays from the Wuffes' team
BR
Brook R.
Wuffes products truly help maintain our dog's health, the process are reasonable & ordering thru the web site is super easy!
Although we've been ordering thru Wuffes for quite a while now,
I'm only just now leaving a review. I wanted to give the review after using their products for at least a year to see the long term results. So here goes my opinion, for what is worth. 😄
Ordering thru Wuffes is extremely easy, whether you have items on a monthly subscription or do a one-time order. Wuffes is excellent about informing you of any upcoming orders, just in case you're anything like me & tend to forget what products, through the many different stores, you may have on "repeating" orders.
The Hip & Joint supplement has made a big difference for our "older" English Shepherd. He tends to forget his age of 11 years & still wants to play "Frisbee" with his human dad the same way he did when he was a younger dog. Our entire neighborhood loves to gather around to watch my husband & Stryker (our dog) play Frisbee. Stryker has always been able to catch pretty much any toss of a frisbee or throw of a ball. And although he will still run, catch & jump today like he's still a younger dog, Stryker will now limp, struggle with getting up & "move" more slowly for 1 - 3 days afterwards (even when it's only been approximately 15 minutes of that kind of full-on playing). Therefore, I try to remind both my husband & our dog that they can no longer play the same way. In addition to limiting that kind of intensive playing, we've been giving Stryker Wuffes' hip & joint supplements for about a year or so. This has clearly HELPED, especially in his recovery after playing Frisbee.
I, personally, live with chronic pain myself & have had physical therapy on a weekly basis for many, many years. Along with my PT, I SWEAR by the use of laser therapy & how much it helps me. Going even one week without last therapy will make my inflammation significantly worse. So, my hubby & I had recently decided to begin laser therapy for Stryker thru our vet's office, especially since Stryker's hips & joints have begun to show more signs of inflammation over the past couple of years.
However, when I saw the current cost (& discount) of the laser from Wuffes, I immediately canceled the vet's appointments & ordered the laser from Wuffes. It is MUCH more cost effective & greatly more convenient to be able to utilize the laser on Stryker at our home rather than load him into the car multiple times a week & drive him over to the vet's for a laser session. I'm truly thrilled to try Wuffes product on Stryker! I pray the laser therapy helps Stryker with his chronic pain & inflammation the same way it has for me, especiallysince Stryker still tries to run, play & catch the same way he's been doing for his entire life.
We know Stryker has to slow down because he's gotten older. Plus, he does have some health issues that come along with age, including joint inflammation & the development of numerous benign tumors. But Stryker has always been happiest when he can be active, as well as, being able to travel with us whenever & wherever allowed. We want to maintain this quality of life for him for as many years as possible. With the continued help of the Wuffes products, I feel we're on the right track to being successful with that goal. Thank you Wuffes!
Sincerely,
Brook, Mark & Stryker (the dog) Roncinske
Response from WuffesDec 16, 2024
Thank you so much for taking the time to share your detailed experience with Wuffes after using our products for a year, we want to say that your review is incredibly heartwarming and insightful!
I've shared your kind words with the team and we are so touched, we’re so glad to hear that ordering from Wuffes has been a seamless process for you, keeping you informed about your upcoming orders is our way of ensuring you never feel caught off guard.
Hearing how much our supplements have helped Stryker continue his favorite frisbee games is exactly why we do what we do! English Shepherds like Stryker are such active and intelligent dogs, and it’s wonderful to know that even at 11, he still gets to enjoy doing what he loves most. It’s wonderful that you can now offer him the same relief from the comfort of your home, and save time and money, too!
We truly hope the device meets your expectations and helps Stryker manage his inflammation so he can continue to enjoy his active lifestyle.
♥ We’re grateful that Wuffes can play a small part in supporting your goals for his well-being and maintaining the bond you all share.
Thank you for trusting us with his care and for being part of the Wuffes family! Happy Holidays
JU
Justin
Large German Shepherd is Showing improvements just after one tub
I have a large German shepherd that’s 9 years old and I only went through one of the three tubs and I already noticed an improvement. He’s in a better mood and he enjoys playing. We played tug of war yesterday and there was a very noticeable increase in his strength and I believe that’s because of his hips. Excited to see how he is after the loading period
Response from WuffesDec 14, 2024
We're thrilled to hear about the improvement in your German Shepherd! It’s heartwarming to know he's feeling stronger and enjoying playtime again, allow me to say that tug of war sounds like a blast! 🐾 It’s amazing what a difference a strong foundation for joint health can make, and we’re just as excited to hear how he’s doing after the full loading period
LT
Linda T.
Company has a good customer service dept!
The company has a great customer service dept.
I some how ordered a second hand held portable Laser Therapy wand 1 on 12/4 and 1 on 12/9 for my dogs today.
One of the customer service representatives was so nice and very quick once I realized my mistake and notified the Wuffes company.
He or she was able to catch the order and stop it before it was packaged and sent out to go through the mail system.
I did get the first laser wand today, I believe via USPS
I’m looking forward to helping my Black Lab-Pit mix Meredith,with all the aches and pains she has in her back end.
But first I need to read the directions on how to use it and then after using it for awhile with Mer,
I’ll do another Review on the product!
Response from WuffesDec 16, 2024
We're so glad to hear that our customer service team was able to quickly resolve your order issue before it shipped out. We’re excited for you to start using it with Meredith. Helping her feel more comfortable is what it’s all about! Take your time going through the directions, and we can't wait to hear how it works for her in your next review. Thank you for sharing your experience!
JV
James V.
I am writing this message because I am…
I am writing this message because I am an extremely pleased customer. I have a 12 yr old rotty that had major issues with regular movement, getting up and laying down. He can now jump and walk with very few problems. He looks at least 2-3 years younger, based on that. My rep Josecarlos was very pleasant and helpful with my purchase agreement. Thank you Wuffes!!
Response from WuffesDec 11, 2024
Thank you so much for sharing your experience here! We're overjoyed to hear about the transformation in your 12-year-old Rottie's mobility and energy
We'll be sure to pass your kind words along to Josecarlos, it's wonderful to know he made your purchase process smooth and enjoyable.
KC
Kimberlyigouyahoo.com
My 16 year old poodle boy is definitely…
My 16 year old poodle boy is definitely moving around easily now and has more energy. He loves his wuffes treat in the morning!
Response from WuffesDec 14, 2024
Thank you for sharing this wonderful update! Wuffes as a breakfast, what a good start
DM
Dan M.
The help I received was very positive…
The help I received was very positive to resolve my issue Quickly and the first time without any push back.The issue was my fault but was resolved way easier than expected Thank You
Response from WuffesDec 14, 2024
We are so grateful for your words to our customer service team! We are here to assist on every step