We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
wuffes.com
Website
wuffes.com
Category
Pet Stores
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Wuffes customer service was excellent! Wuffes honored the money back guarantee since unfortunately it did not work for my dog. They returned my email, cancelled future orders and refunded my money within 24 hours of request.
Response from WuffesApr 13, 2025
Thank you so much for your kind words! While we’re sorry to hear the product didn’t work out for your dog, we’re really glad our customer service team could make the process smooth and hassle-free for you. We truly stand by our guarantee and want every pet parent to feel supported — thank you again for giving Wuffes a try, and we wish you and your pup all the best! 🐾💛
PB
Pru B.
Excellent service during a return process
After about a year of using Wuffes, our old dog decided he didn't like them anymore. Unfortunately, I had a 6-month supply en route. I was so grateful for Monica Torres Zamora's excellent customer service in helping me return them for a full discount. With an old dog, expenses are tight, and knowing I didn't waste all that money was a HUGE relief. Thank you Monica and Wuffes team!
Response from WuffesApr 12, 2025
Thank you so much for your kind words! We're so glad Monica could help make the return process smooth for you. We completely understand how important every dollar is when caring for a senior pup, and we're here to support you every step of the way. Sending love to your sweet dog! 💛🐾 – Alejandra at Wuffes
JO
John
I had an issue and immediately emailed…
I had an issue and immediately emailed them. Within minutes someone got back to me and resolved my problem. Their customer service is impeccable!!!
Response from WuffesApr 12, 2025
Thank you so much for your kind words! We're thrilled to hear our team was able to help quickly. We’re always here for you and your pup 🐶💛 – Alejandra at Wuffes
CU
customer
Great product and customer service
Great product and customer service. Very responsive when I had to change my subscription.
Response from WuffesApr 12, 2025
Thank you for your lovely feedback! We're so glad we could assist with your subscription. 💛🐾 – Alejandra at Wuffes
HE
Heidi
My dog loves this treat and it's helped…
My dog loves this treat and it's helped his hips get stronger. He's 85 lbs and 10 years old.
Response from WuffesApr 12, 2025
That’s amazing to hear! We’re so happy it’s helping your big guy feel stronger 🐾💪 Give him a treat from us! – Alejandra at Wuffes
AB
A.Bence
I purchased Wuffes Advanced Hip & Joint…
I purchased Wuffes Advanced Hip & Joint Support for Small to Medium Breeds for my three senior dogs—but mainly for my beloved Chiweenie, Cheddar. Toward the end of her life, Cheddar suffered from serious hip and joint issues. She was in diapers and could barely stand. On the rare occasion she managed a few steps, it truly felt like a celebration.
I had tried various treatments and injections to help her, but nothing seemed to bring real improvement. One late night, desperate for anything that might help, I came across Wuffes. I was very skeptical—Cheddar was declining quickly, and I was holding on to any hope I could find—but I ordered it anyway.
To my surprise and joy, it actually helped. After taking the chews, Cheddar became more stable when trying to stand. She made efforts to walk and was even able to. It was such a gift to witness that progress, even if it was just for a short time. Sadly, Cheddar crossed the rainbow bridge in October of last year due to other health issues that couldn’t be fixed—but I truly believe this product made a difference in her quality of life.
I’m deeply thankful for Wuffes for making such an amazing product. And I want to especially thank the customer service team, especially William, who was kind and supportive when I needed help. I wish I remembered the names of the other wonderful reps I spoke with, but please know your compassion meant the world to me.
Thank you again for helping give my girl some comfort and mobility in her final days. This product is a blessing.
Response from WuffesApr 11, 2025
Hi there. Your words truly touched our entire team. We're so sorry for your loss and honored to have played even a small part in Cheddar's journey. She was so loved, and it means everything to us that our product could bring her some comfort and mobility in her final days. Thank you for sharing her story and for your kind words about our team — especially William. We’re here for you always. -Alejandra at Wuffes
JS
Janet S.
Got my refund I was promised.
Monica Torres Zamora responded quickly to my email and resolved my issue immediately!
Thank you
Response from WuffesApr 11, 2025
Hi Janet,
We're so happy to hear Monica was able to help and that everything was resolved smoothly! Thank you for taking the time to share your experience — we truly appreciate it. 💛 Alejandra at Wuffes
DA
Deborah Ann S.
Wuffies are Great
I love this company and their products! Our Maggie loves her Wuffies, and we love how they're helping her! She's moving around much better.....thank you!
Response from WuffesApr 9, 2025
Aww, go Maggie! 🐶💛 We’re so happy she’s feeling better and loving her Wuffies. Thanks for being part of the Wuffes family! – Alejandra at Wuffes