O. L.
I wouldn't know how the board functions…
I wouldn't know how the board functions because I haven't received it yet, even though I ordered it on 9/14/18 via Staples. I received notification from Writeyboard on 9/14/18 that it was shipped, then received notification from Staples on 9/20/18 that it was ready for pickup. Seemed to make sense, so I drove to Staples store, it has not arrived. I then dug through email for the FedEx tracking number, checked FedEx tracking, which still says "Shipment information sent to FedEx" as of 9/14/18 and no further updates even though today is 9/22/18. It's probably unwise to send an email asking for a review of an item that apparently hasn't even shipped over a week after it was ordered. The whole process has been pretty disappointing and at this point, I'm unlikely to order anything from Writeyboard or Staples again.
Response from WriteyboardSep 24, 2018
Hi Olivia - thanks for reaching out. We are so sorry for your frustration, and we totally feel the same! Our warehouse shipped out your order on September 14. Beyond that, FedEx is showing no movement on it. Sadly, once a package leaves our dock, it is out of our hands, and we always hope that the carrier will do their part to get our packages to their destination. Sadly, that doesn't always happen. Did you call Staples to get a replacement order or refund? Please let us know if you'd like us to ship out another board. Feel free to contact us directly at [email protected]. Thanks so much.... peace!



