WristWatchStraps.coReviews of wristwatchstraps.co

Response from WristWatchStraps.coJun 7, 2023

Hi, Sorry for the inconvenience caused by the tracking number. Unfortunately, our system sometimes fails to match the correct number with the tracking link due to the use of multiple shipping services. I have personally checked your tracking information, and it indicates that we utilized NZpost for shipping, and the package was successfully delivered on May 3rd. If you have any additional questions, please don't hesitate to contact our support team.

Response from WristWatchStraps.coJun 7, 2023

Hello, we apologize for the inconvenience you are experiencing with your strap. After reviewing your order, we have identified a solution. Please visit our website for instructions on how to adjust the strap to make it shorter. You can find the directions at this link: https://wristwatchstraps.co/products/leather-strap-for-apple-watch-band-44mm-38mm-40mm-42mm-correa-retro-handmade-cowhide-watchband-bracelet-iwatch-serie-3-4-5-6-se We hope this resolves the issue, and if you have any further questions, please don't hesitate to contact our support team.

Response from WristWatchStraps.coJun 7, 2023

Hello, we apologize for any inconvenience caused. Our electronic ordering system is directly linked to our shipping warehouse, which allows for a limited window to make changes. We kindly request that any changes be requested within 4 hours during normal business days and more time during weekends. If you require further assistance, please don't hesitate to reach out to our support team. Once again, we apologize for any inconvenience caused.

Response from WristWatchStraps.coJun 7, 2023

Apologies for any inconvenience caused. After reviewing your ticket, it seems to be a training issue with our agent. Our manager will provide coaching to ensure this doesn't happen again. We kindly request that you give us another chance to rectify the situation by emailing our support team, and we will promptly send you the yellow strap once more.