Sarah TeBrink H.
Didn’t receive my items and support…
Didn’t receive my items and support stated they are not responsible for stolen items. The bag was cut open and items removed and taped together. Was told they cannot refund as they were a special sale items and no offer was made to replace the items, it just stated they are not responsible for lost or stolen items. Very disappointed.
Response from WristWatchStraps.coNov 22, 2023
Hello, very sorry to hear your items got stolen in the mail. But not sure i understand how you wanted to return items that was stolen. Certain items we do not accept returns, such as broken items or items that are less than $5. Reason is the cost of return shipping. So in this scenario we usually give store credit or reship items. Please reach out to support so we can provide assistance