James M.
No follow up on order
Placed the order. Never received any tracking notification. After the order NOTHING Period
We stand behind everything we sell, and our promise has not changed since 1961: If for any reason you are not 100% satisfied with your purchase, let us know – we will make it right. If you would like a refund or exchange, please return the product within 30 days in the same condition in which it was received.Unlike some companies, we’re not afraid to print our phone numbers. That’s because they’re answered by real human beings right here in Ohio — not by computers. You can count on prompt, personal attention from our experienced staff.We’re proud to offer the fastest service of anyone in the mail order business. If you order today before 4:00pm Eastern (weekdays), it will be on its way this afternoon.For over 60 years, in addition to same day shipping, Sporty’s has offered same day returns and same day exchanges. We know of no other company who does this!There’s nothing worse than buying a product that looks great in the catalog, only to be disappointed when it arrives. That’s why we thoroughly test every product we sell before adding it to our selection; if it’s in our catalog, it meets our high standards.Sporty's guarantees competitive pricing on everything we sell. If you find a competitor offering an identical item at a lower advertised price, just mail or fax us the ad, and we will match that price.
Wright Bros (wright-bros.com) has 305 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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James M.
Placed the order. Never received any tracking notification. After the order NOTHING Period
Tracy W.
I paid $32.95 for a bag that was sent from another company that had a price tag on it for $19.00. Someone tried to black out the price tag, but you could clearly see through the ink. That was a significant mark up for a small Pan Am canvas bag. Just disappointed that there was such a mark up. If I hadn't worked for Pan Am, I would never have purchased it. :(
Thomas W.
I ordered 4 items and I got 3 of them. The shirt, which was listed as coming from the vendor/manufacturer, has still not arrived. I ordered a pen and, as part of the description of the pen, was a refill cartridge for the pen, which I ordered. The refill cartridge does NOT fit this pen.
Ned L.
Poor quality WWII Army-Air fatigue capfor price
Rich
I'm not angry...but disappointed. A $60 "military watch" should be of far better quality than what I received. What I have here is akin to a leftover from a children's flea market. You records will reveal that, as a pilot and aviation afficianado, I have made numerous purchases at Wright Brothers over many years. This most recent one defines limits on what I should consider at Wright Bros. Plastic clocks and coasters, fine. Higher end gear? Not so much
Response from Wright BrosJul 5, 2022
Thank you for the review. I'd like to apologize for our watch not meeting your expectations. If you'd like to return the product, please contact our customer service and they'll guide you on how to return it. We value the input from our customers and thank you again for taking the time to provide feedback.