Gene S.
Rating explanation
When order was placed you said one item was backordered and would ship when received. OK, but then you shipped the order with another item missing, no explanation, and the packing list hidden in a catalog. Also, 2 items were listed for sale as a pair, but you said they were out of stock. However, upon further investigation, we found you had the items listed individually at a higher price. Since this is a birthday present, I ordered them that way. However, you should have offered me the combination price since it’s not my fault you’re out of stock!
Response from Wright BrosFeb 4, 2022
Thank you for the review. We're sorry this occurred and I've contacted our customer service to help adjust your price. The lower price is part of the combo and I understand what happened here. We'll adjust the price of the second item to reflect the combo price. If you have any other concerns please contact our customer service at 1.800.SPORTYS (776.7897). **As of 2/7/2022, we refunded your card $5.99 to reflect the combo price. Thank you again for your order!


