Wreaths By MaryReviews of wreathsbymary.com

Response from Wreaths By MaryApr 2, 2023

Linda - we stopped carrying 20” mesh several years ago as no one was buying it. We had to practically give it away to move it out of inventory. If you’re willing to buy an entire case I can order especially for you.

Response from Wreaths By MaryMay 8, 2022

Lori - I'm sorry that you feel your order has taken a long time. Your order was placed on April 30th (Saturday) and was shipped on May 2 (Monday). You should have received a shipment confirmation showing your tracking number. Once your order has left our warehouse we have no control on how long it takes the carrier (UPS) to get it to the final destination. You can always email me and inquire about the status. As of today, your shipment has been scheduled for delivery tomorrow - May 9th as there was a delay along the way for some reason. You can email me direct at [email protected] and I can provide you the UPS tracking number.

Response from Wreaths By MaryMar 2, 2021

Kelcey - I'm so sorry that the wreath form was bent when you received it. I am very confident that we would never intentionally ship a product that was damaged as it is verified several times before being shipped. If you'd like I can process a refund and as long as you return the form back in its original package with tags. I also noticed that you're a new customer and we pride ourselves in having quality products. If you had reached out to me earlier to correct this problem, I could have replaced the wreath form, as of today, we are out of stock on that particular form.

Response from Wreaths By MaryAug 10, 2020

Diahanna - I am extremely sorry for your experience. We have over 6000+ customers and this is the first time I have EVER received a rating less than 5 stars. I'm not sure what the issue was and since I don't have an order # to look up I can't explain. What I do know is this, I ALWAYS try to respond to any questions or concerns my customer have within a 24 hours period (in most cases sooner). I am currently working without a full staff for obvious reasons and doing everything myself and 1 part-time employee. So I'm afraid its not hard right now to let something slip through the cracks although I try my best to not let that happen. I can't imagine that I never responded or apologized for the delay but I'm truly sorry you feel this way as this is definitely NOT the norm for Wreaths by Mary! If you would will give us a 2nd chance to earn your business, please email me at [email protected] and I will immediately send you a 10% coupon code to use on your next purchase. If you choose not to give us another chance, I understand. Mary Owner Wreaths by Mary