WP SwingsReviews of wpswings.com

I had a number of questions prior to purchase. I received excellent and knowledgable replies and was given the opportunity to try before I purchased, a very important feature for me! Highly recommend WP Swings!

Terrible customer service and the company does not honor it's refund policy. The plug-in did not meet my needs, it was very slow to load and overall just wasn’t very good. The problem is that I requested a refund within the 30 day window, but the company won’t cooperate. They keep asking me what I don’t like about the plug-in, over and over until I just give up, but that doesn’t work for me. All of this back and forth over $53. I am now successfully using a competitor's plugin, UpsellWP, and recommend that anyone reading this purchase that plugin instead for upselling, cross-selling, and add-on campaigns for WooCommerce. UpsellWP has provided me with outstanding customer service and even provided a custom code snippet to help me create a bundle upgrade, I highly recommend them! I've never posted on Trustpilot before, but now I see that other people have the same complaints regarding customer service and plugin performance. Do yourself a favor and find another company to buy from.

I was initially skeptical about 24/7 support until I actually needed it. Ishant was amazing; he helped me set up my store from start to finish. I never felt lost or confused during our chat conversations. I'm very impressed by him. The plugin offers numerous advantages. First, it is feature-rich. Second, Ishant is very quick to respond and answer questions. Third, if you decide to go pro (which I did), the payment is a one-time fee, and you receive lifetime updates. It's great value! Thanks, Ishant.

Gourabh provided great support. He knows the product well. Thanks!!

Great support service from WP Swings!

The customer support from WP Swings is really disappointing. After multiple issues with their plugin, my support tickets went unanswered for weeks. When responses finally arrived, they were unhelpful templates that didn't address my specific problems. Their support team seems clueless about their own products and couldn't troubleshoot basic functionality. The promised 24/7 support is completely misleading - I waited days for assistance during critical website issues. For a paid plugin, this level of customer service is simply unacceptable.

The WP Swings plugin has been a major disappointment for my WordPress site. After installation, I immediately noticed performance issues with my website loading significantly slower. The interface is unintuitive and poorly designed, making it difficult to configure even basic settings. Customer support has been virtually non-existent. When I encountered bugs that prevented certain features from working properly, my support tickets went unanswered for weeks. The documentation is sparse and outdated, leaving users to figure things out through trial and error. For the price charged, I expected much higher quality. Many of the advertised features either don't work as described or require additional paid add-ons that weren't clearly disclosed during purchase. The plugin also conflicts with several other popular WordPress plugins, causing unexpected errors. I've since uninstalled WP Swings and found alternative solutions that are more reliable and better supported. Save yourself the headache and look elsewhere for your WordPress functionality needs.

WP Swings RMA Return Refund & Exchange for WooCommerce provides excellent support, ensuring a smooth and hassle-free experience for users.