WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
wpforms.com
Website
wpforms.com
Category
Internet & Software
Location
West Palm Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 27% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great Plugin, works smooth without any issues. More options to edit the design (or even a divi integration) would be great.
Response from WPFormsDec 17, 2024
Hey Virginia,
Thank you so much for the kind words! We're happy to hear the plugin is running smoothly for you. We appreciate your suggestion for more design options and Divi integration – feedback like this helps us improve. If you have not already checked, we have a basic Divi integration available. Please refer to this doc for more info: https://wpforms.com/docs/how-to-add-wpforms-to-a-divi-page/
Stay tuned for future updates!
Best Regards,
WPForms Team!!
SC
Simon C.
Excellent Plugin with Outstanding Support
I've been using WPForms for a while now, and I can't recommend it enough. It's incredibly user-friendly, and even those with minimal technical experience can create professional, functional forms in just minutes. The drag-and-drop builder makes form creation a breeze, and the range of features like conditional logic, payment integrations, and form templates are truly impressive.
What really sets WPForms apart, though, is their customer support. Every time I've reached out with a question or an issue, their response has been prompt and incredibly helpful. I've usually received replies within just a few hours, and the support team goes above and beyond to provide clear, detailed solutions. Whether it's a simple inquiry or a more complex issue, they are quick to respond and always ensure that everything is resolved smoothly.
If you're looking for a reliable, intuitive form plugin with top-notch support, WPForms is definitely the way to go. It's well worth the investment!
Response from WPFormsDec 12, 2024
Hey Simon,
Thank you so much for your glowing review! We're delighted to hear that WPForms has made creating professional forms so effortless for you, and that features like the drag-and-drop builder, conditional logic, and payment integrations have been helpful.
Your kind words about our support team truly mean a lot to us. Knowing that our quick and detailed responses have made a difference is incredibly rewarding! We're here for you anytime you need assistance.
We greatly appreciate your recommendation and are thrilled to have you as part of the WPForms family.
Best Regards,
WPForms Team!!
UT
UUCP T.
Support provided exactly the information I needed
Angela answered my inquiries promptly and helpfully. She initially provided an appropriate solution for the functionality I was trying to accomplish, and amazingly quickly replied to the couple of questions I had when I implemented her suggestion.
Response from WPFormsDec 6, 2024
Hey there!
Thank you for sharing your experience! We're so glad Angela could assist you with prompt and helpful solutions. It's wonderful to hear how quickly and effectively she addressed your follow-up questions too. We'll make sure she gets the recognition she deserves!
Best Regards,
WPForms Team!!
RO
Ross
Great support
The support team was very knowledgeable and swiftly dealt with my issue.
Response from WPFormsDec 6, 2024
Hey Ross!
Thank you so much for your kind words! We're delighted to hear that our support team could assist you swiftly and effectively. Your satisfaction means the world to us!
Best Regards,
WPForms Team!!
KA
Karla
Fast and efficient WPForms support team!
I was out of ideas how to solve my problem with the Form using the WPForms so I contacted WPForms support team to ask for help. They replied in less than an hour! When I provided them with some more informations, they solved the problem the same day. Thank you very much WPForms support team!
Response from WPFormsDec 2, 2024
Hey Karla,
Thank you so much for sharing your experience! We're delighted to hear that our support team was able to respond quickly and resolve your issue the same day. Helping our users succeed is our top priority, and your kind words mean a lot to us.
If you ever need assistance again, we’re always here to help!
Best Regards,
WPForms Team!!
DS
Drea-SBT
WP Forms support team to the rescue
Once again I had need to ask the guys for help and it seemed that a plugin was causing the problems. Then I had an issue with notifications! Everything was quickly and easily sorted and I can't fault the support I got
Response from WPFormsNov 27, 2024
Hey there,
Thank you so much for sharing your experience! We're glad our team could quickly and efficiently sort out the plugin issue and notifications for you. Your kind words about our support truly mean a lot to us.
Best Regards,
WPForms Team!
ER
Eric
It works!
The forms are just as good as the support :-)
Response from WPFormsNov 26, 2024
Hey Eric,
Thank you for such a fantastic compliment! We’re so glad to hear you’re happy with both our forms and our support. It means a lot to us!
Best Regards,
WPForms Team!!
SL
Shannon L.
Support went above and beyond
Support went above and beyond
I asked a question and they looked at the problem from every angle on my site, not just the WPForms angle, and suggested several possible solutions. I would hire them in a heartbeat!
Response from WPFormsNov 26, 2024
Hey Shannon,
Thank you for your amazing feedback! We’re so glad to hear that our support team went the extra mile to thoroughly assess your issue and provide multiple solutions. Your kind words truly motivate us—thanks for letting us be part of your journey!
Best Regards,
WPForms Team!!
