WowpetsmartReviews of wowpetsmart.com

I ordered a four pack of ducks, two regular size and two large size. The first regular size duck the dog had the leg torn off immediately. One of the large duck the back center seam was not sewn(defective). When I contacted them they about both issues they only addressed the one he tore the leg off. When I sent another email addressing the issue about the one that was defective they have not responded. I have emailed about returning the order but they have not responded.

The supposedly indestructible dog toys were ripped apart the second time my dog had them. I tried contacting customer service three times but only got their boiler plate automatic response each time and their phone number is always busy. Bad product and bad customer service.

Ripped toy... they finally answered when you email them, but you have to send another $7.95 to send a new toy or you can spend $30 or more to get free shipping and free toy. You don't get a replacement for free

I foolishly trusted your promises and invested (spending more than I would normally do) in 4 of your dog toys. Two didn't even last until all our gifts were opened. I've tried to contact you multiple times via phone and email. No response...no one answers your phone. Shame on you!

These toys were destroyed QUICKLY. They are not the high quality that is promised. I have sent them countless amounts of correspondence and only received an immediate automated response with ZERO human contact to my query. Another review written, I wish I read all of these before I purchased from this company...

I would give a zero star rating if possible. I bought two of the dog toys since they had a warranty that they would replace if ripped or damaged. I tried to call them and constantly get a busy signal. I emailed them multiple times with no response. I notified my credit card company who opened a case to refund. My credit card company received a response close to the deadline from them that just showed proof that they were delivered despite me explaining that I was just looking to return them. I completed a form from credit card company to keep case open but the credit card company just closed the case. When I called to inquire why they just credited my card back for the expense because of my years of using their card. Very disappointing that they got away with this and fear they are doing it to many others. The credit card company said to not use them again. Stay away.

Paid for the toys , never received the purchase , no further response to my inquiries from the company

Scamming rats. Order didn't turn up. Auto emails. Utter rubbish. How can these sites be allowed to operate? Shocking