WowpetsmartReviews of wowpetsmart.com

My dog tore this up in minutes. I’ve email customer service and no reply. DO NOT BUY from this company.

Similar to many other buyers, my dogs chewed through both toys within seconds. I was so disappointed, and so were they when I had to take away the toys and throw them in the trash. To make matters worse, despite sending several emails, I have not heard back from this scam of a company. There is no use calling their phone number either, as there is always a busy tone.

They do not answer their phones or return emails. The toys were cheaply made stuffed animals that ripped apart in under an hour and I cannot reach anyone to get my money back as their website promises. This is a SCAM!! Do not buy!

Order got the toys no problem. I was thinking these are just like the ones I by from the pet store how are these not indusructble. 2 day later my dog pulled the squeaker out like she does with all her toys emailed 3 time with no response.

Like other here I ordered my dog toys, received them just fine but when one got ripped apart within 10 minutes I emailed customer service and got no response. The next day another one was destroyed so I emailed with pictures and still no response. I tried calling but the phone number is not in service. Needless to say I'm pissed. When you spend that much on dog toys they should last more than 10 minutes or the company should at least stand behind their guarantee! Guess I should've done some research before buying.

No response from customer service email (x2). No replacement for 'guaranteed' replacement. Don't bother. Very poor.

The squeaker is very poor. They all collapse the same way. The tread that sews the head on is not heavy enough

This company is a complete scam! I ordered four Durachew toys for my dog for Christmas. I received the order after the holiday. At first, my dog seemed to really enjoy them. After about 20 days, he was able to chew through all four of the toys. I emailed the company Wow Petsmart immediately to request replacements or refund. NEVER heard back from them. Since have sent additional emails and bad-mouthed the company on social media. Every time I call their "customer support" phone number, the call fails. Save your money, everyone! This is a SCAM business. They gladly take your money and then ignore you.