Wounded Warrior Project is a veteran charity and military support organization in Jacksonville, FL with a mission to empower injured veterans and families who incurred a physical or mental injury or illness on or after September 11, 2001, such as PTSD, TBI and combat stress.
Wounded Warrior Project (woundedwarriorproject.org) has 28 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
woundedwarriorproject.org
Website
woundedwarriorproject.org
Category
Professional Organizations
Listed on Five Star Index
2026
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The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
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I reached out to Wounded Warriors Project and all they did for me was refer me to my local Veterans services for help. They do not provide the services they say they do. I would not recommend this service .
Response from Wounded Warrior ProjectOct 16, 2026
Darrell, your feedback is important to us, and we would like to address your concerns. Please contact us at [email protected] if you would like to discuss this further.
AD
Alicia D.
Ten year member, never gotten better
I’ve been a member of WWP for ten years. I’ve tried to connect to people through this organization in person, virtually, through almost every facet.
It is completely aimed at cishet white men. Often at events I’m not safe, it’s always been other veterans, but this is something that should be handled systemically.
Most events are aimed entirely at men, and if you show up it gets weird. Weird as in, they start asking about your husbands service, or ignore you, or just hit on you.
Ten years now, in three states (Texas, Ohio, and Michigan). And it’s just gotten worse in the last few years.
DO NOT donate to this organization. unless you want only programming for white guys. Do not attend, if you aren’t a white guy.
Or at least don’t expect to be seen, helped, or noticed (except a little passive SA, just to keep the military experience going).
Basically these are all the same guys you avoided like the plague when you were enlisted.
Response from Wounded Warrior ProjectAug 31, 2026
Thank you for sharing your feedback, Alicia. Wounded Warrior Project is committed to providing an environment where all warriors feel welcome, respected, and supported.
We take these concerns seriously and would welcome the opportunity to better understand your experience. Please contact us directly at [email protected] so our team can review your concerns and follow up appropriately.
MM
Mrs. M.
THERE IS ALREADY CURE FOR CANCER!
THERE IS ALREADY CURE FOR CANCER!
VA
Veteran A.
WWP-Warning... If you don't have to... AVOID!
Our experience with WWP... as an "accredited representative" involved several consistent issues that other veterans should be aware of.
Despite providing complete STRs, FMRs, and current CTRs/documentation, there were repeated indications that the full evidence set was not accessed or reviewed. Objective evidence was often described as “subjective,” even when sourced directly from STRs and federal systems.
There were also multiple instances of regulatory misalignment. The case required filing under 38 C.F.R. § 3.156(c) due to missing STRs and federal records at the time of the original decision, but guidance repeatedly redirected toward AMA Supplemental or New Claim lanes, which do not apply under §3.156(c). Several statements provided were inconsistent with VA regulations, including the nature of Supplemental Claims, the need for nexus letters in cases with in‑service diagnoses and continuity, and the standards governing reconsideration.
Communication practices also created challenges, including repeated instructions on how to reply, references to revoking POA tied to procedural disagreements, and non‑responses to detailed regulatory questions.
Ultimately, the Veteran transitioned representation to another Service Organization.
- Veterans with complex claims, especially those involving missing records, effective‑date issues, or §3.156(c) reconsiderations, may want to ensure their representative has experience with these specific regulatory frameworks... you probably want to avoid WWP... just saying.
VM
Victoria M.
Money In Our Pockets - Not In Yours
Wounded Warrior- the name sounds like something most veterans go through. The wounds of serving are many and often invisible. I don’t like these monstrosity organizations that give huge amounts of money to their leadership team. There is no need. Since you claim you are serving wounded warriors- you should take minimum wages like the rest of us. The majority of your money should go to serving wounded warriors. I am not sure who you serve- it certainly was not me. My VA claim sat on some VSOs office for months- so much so my filing date lapsed. Yeah you know the story.
Wounded Warrior- you are not for me. Perhaps for some other veteran maybe?
SA
Shannon A.
Disgusting how much money this…
Disgusting how much money this organization banks off us disabled vets. Your Ceo's yearly pay raise is more than most of us make in a year. Up to $511,000 now,, with the average executive making over $200,000 a year. Your whole organization makes me wanna vomit! You really ought to be ashamed.
TM
Terrence Mahone, S.
Incompetence
As a wounded warrior, when I joined I gave my story upfront. I had a psychotic break in
Apr. ‘24 and found myself in legal trouble. No jail/prison time because it was all due to my PTSD, I am however wearing an ankle monitor. I officially joined WWP in the spring of ‘25 (a year after the legal problems started) and attended a few outings which served as a sort of recreational therapy. Fast forward to
Sep. ‘25, WWP removes me from all in person events (without telling me) then 4 days later call me back (I called several times) and tell me they removed me from said in person events due to my legal issues that were presented up front. In their words they “dropped the ball” but I’m stuck holding it because of their lack of due diligence. As a vet that suffers from several different mental health diagnoses, this was a great big slap in the face. I was told not to join because of minute things that happened with veterans known to me personally and also by negative reviews due to past issues with donation handling but I am one to judge on my own accord, so I gave it a try.
I would not recommend this organization to any veteran as there seems to be incompetence and a lack of integrity at just about every level.
Response from Wounded Warrior ProjectSep 18, 2025
Terrance, we want to help. Please contact us at [email protected] so we can discuss this further and connect you with available support.
GR
Gary R.
I dropped all support when I found out the truth.
when these guys started up, i was all in, as many are I'm sure. then i decided to check on not just WWP but our other donations because my family and my business were donating every month. Then I saw what they were paying their so-called executives
Response from Wounded Warrior ProjectSep 10, 2025
Hi Gary,
Thank you for the chance to show what your support truly makes possible.
The needs of post-9/11 wounded warriors are growing. More than 6 out of 10 warriors say they live with at least one mental health condition, like PTSD or depression. And, in this challenging economy, 1 in 10 warriors are working more than one job just to get by.
Your support really matters—here’s what it’s helping do for veterans and their families.
1. 68,600+ hours of treatment for PTSD, TBI, substance use disorder, and military sexual trauma
2. More than 266,450 hours of care to severely injured warriors
3. 1,280 warriors and family members get jobs
4. $223.6 million in VA benefits secured through claims filed by WWP
Thanks to donors like you, Wounded Warrior Project® was able to spend over $263 million in 2024 to help veterans, their families, and caregivers. That means about 71% of every dollar went straight to programs that help them—and they never have to pay for any of it. You can learn more at www.woundedwarriorproject.org/mission/financials, where you’ll also see our compensation packages are consistent with organizations of similar size and scope.
We’re happy to talk more—just reach out to us at [email protected].