Wounded Warrior Project is a veteran charity and military support organization in Jacksonville, FL with a mission to empower injured veterans and families who incurred a physical or mental injury or illness on or after September 11, 2001, such as PTSD, TBI and combat stress.
Wounded Warrior Project (woundedwarriorproject.org) has 28 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
woundedwarriorproject.org
Website
woundedwarriorproject.org
Category
Professional Organizations
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I reached out to Wounded Warriors Project and all they did for me was refer me to my local Veterans services for help. They do not provide the services they say they do. I would not recommend this service .
Response from Wounded Warrior ProjectOct 16, 2026
Darrell, your feedback is important to us, and we would like to address your concerns. Please contact us at [email protected] if you would like to discuss this further.
AD
Alicia D.
Ten year member, never gotten better
I’ve been a member of WWP for ten years. I’ve tried to connect to people through this organization in person, virtually, through almost every facet.
It is completely aimed at cishet white men. Often at events I’m not safe, it’s always been other veterans, but this is something that should be handled systemically.
Most events are aimed entirely at men, and if you show up it gets weird. Weird as in, they start asking about your husbands service, or ignore you, or just hit on you.
Ten years now, in three states (Texas, Ohio, and Michigan). And it’s just gotten worse in the last few years.
DO NOT donate to this organization. unless you want only programming for white guys. Do not attend, if you aren’t a white guy.
Or at least don’t expect to be seen, helped, or noticed (except a little passive SA, just to keep the military experience going).
Basically these are all the same guys you avoided like the plague when you were enlisted.
Response from Wounded Warrior ProjectAug 31, 2026
Thank you for sharing your feedback, Alicia. Wounded Warrior Project is committed to providing an environment where all warriors feel welcome, respected, and supported.
We take these concerns seriously and would welcome the opportunity to better understand your experience. Please contact us directly at [email protected] so our team can review your concerns and follow up appropriately.
CO
Carlos O.
The Wounded Warrior Project is the Best
I reached out to the Wounded Warrior Project to ask for assistance with my initial claim for VA Disability Compensation and Benefits. My assigned Veteran’s Service Officer was Mr. Alshi Williams, Senior National Service Officer with the Atlanta Field Office. He did a superb job handling my claim. The Department of Veterans Affairs presented me with many challenges with unreasonable delays. With Alshi’s support and guidance, I was able to finally get my initial rating and get the benefits I earned after serving 32 years in the United States Navy. I suffer from very serious, service-connected medical conditions, and time was of the essence in getting my claim moved forward to ultimately a successful resolution. Not only did he help me with my claim, but during times of anxiety and desperation, he provided much-needed mental health support, coaching, and mentoring throughout the process. Without Alshi’s help, I don’t think I would have been able to get my claim processed to completion. Quite frankly, I would likely have passed before my claim was completely processed, leaving my family without benefits they deserve.
I am forever thankful for the support provided by Alshi Williams and the Wounded Warrior Project.
MM
Mrs. M.
THERE IS ALREADY CURE FOR CANCER!
THERE IS ALREADY CURE FOR CANCER!
VA
Veteran A.
WWP-Warning... If you don't have to... AVOID!
Our experience with WWP... as an "accredited representative" involved several consistent issues that other veterans should be aware of.
Despite providing complete STRs, FMRs, and current CTRs/documentation, there were repeated indications that the full evidence set was not accessed or reviewed. Objective evidence was often described as “subjective,” even when sourced directly from STRs and federal systems.
There were also multiple instances of regulatory misalignment. The case required filing under 38 C.F.R. § 3.156(c) due to missing STRs and federal records at the time of the original decision, but guidance repeatedly redirected toward AMA Supplemental or New Claim lanes, which do not apply under §3.156(c). Several statements provided were inconsistent with VA regulations, including the nature of Supplemental Claims, the need for nexus letters in cases with in‑service diagnoses and continuity, and the standards governing reconsideration.
Communication practices also created challenges, including repeated instructions on how to reply, references to revoking POA tied to procedural disagreements, and non‑responses to detailed regulatory questions.
Ultimately, the Veteran transitioned representation to another Service Organization.
- Veterans with complex claims, especially those involving missing records, effective‑date issues, or §3.156(c) reconsiderations, may want to ensure their representative has experience with these specific regulatory frameworks... you probably want to avoid WWP... just saying.
JF
Jack F.
Unkept promise
While their mission is admirable. Their customer service and keeping their word needs a lot of work.
I signed up several months ago for doing a $19 a month auto donation. I checked the box and was promised a black blanket of a warrior carrying a wounded warrior. While the donations were collected, I got nothing !
I called and was told they were out of those blankets and that someone had changed my choice to "No item needed". They weren't sure when or if the blanket I want will be back in stock. They will call me if it does. Yeah right.
Thinking of cancelling and picking another veteran help group.
So far I'm not impressed with the "Wounded Warrior"organization.
VM
Victoria M.
Money In Our Pockets - Not In Yours
Wounded Warrior- the name sounds like something most veterans go through. The wounds of serving are many and often invisible. I don’t like these monstrosity organizations that give huge amounts of money to their leadership team. There is no need. Since you claim you are serving wounded warriors- you should take minimum wages like the rest of us. The majority of your money should go to serving wounded warriors. I am not sure who you serve- it certainly was not me. My VA claim sat on some VSOs office for months- so much so my filing date lapsed. Yeah you know the story.
Wounded Warrior- you are not for me. Perhaps for some other veteran maybe?
SA
Shannon A.
Disgusting how much money this…
Disgusting how much money this organization banks off us disabled vets. Your Ceo's yearly pay raise is more than most of us make in a year. Up to $511,000 now,, with the average executive making over $200,000 a year. Your whole organization makes me wanna vomit! You really ought to be ashamed.