WORX ToolsReviews of worx.com

Har købt Worx Landroid S300 (robotplæneklipper) i maj 2022. Den klipper græsset udmærket ca. hver tredje gang. Derudover har den det med at køre ud over afgrænsningskablet og gå i stå (dette sker forskellige steder). I starten af juni kontaktede jeg kundeservice og har korresponderet med dem hele sommeren. Modtaget 11 mails med forslag til at diagnosticere og evt. løse problemet: F.eks: send en video der viser hvordan robotten kører, send en logfil, nedgrader softwaren, lav en testsløjfe. den første video jeg sendte glemte de at downloade inden for den uges frist de selv havde angivet via app'en WeTransfer. En logfil var åbenbart ikke nok så jeg måtte sende en ny. Nedgradering af softwaren efter deres anvisning kunne ikke lade sig gøre til den version de havde angivet. Testsløjfe: Køb selv noget ekstra afgrænsningskabel til dette, skal ikke pløkkes...da jeg spørger om det kan passe skal det pløkkes alligevel. Jeg er i tvivl om, at de personer der sidder i kundeservice ved noget om robotplæneklippere eller blot videresender standardsvar. Konklusion: Maskinen fungerer - undtagen når den ikke fungerer. Intet har ændret sig på den front. Jeg giver op.

Damn liars and thieves bought a blower, Vacum and mulched back in 2019 and the first time I used it both of the bags busted I called customer service and was told they were out of stock on the bags but would send me 2new bags as soon as they got them in.didn’t get them so called back and was told still hadn’t gotten any bags in but again would send as soon as received I called again today and was told they would sell me some more bags but refused to honor the replacement. Don’t waste your money they don’t stand behind there product or there word.

I purchased a little blower for my pc. It doesn't come with any way to charge it. It has a built in battery but you have to buy a superfluous battery, battery charger and a separate hub. What an absolute waste of money and a rip off. They should at least provide a way to connect your device without spending 3x more to be able to charge it. Well never again. Once bitten, twice shy. I will try an off brand product before giving these shysters my money.

I purchased a 14 in chainsaw. I cleared lowes out of their stock of 9 as everyone of them spewed bar oil. 6 of them leaked like a faucet.The excuse dry rotted lines unopened brand new!? I think the names meant to be a oxy moron. You can buy cheap an it still works...just not worx. 2 years an still haven't heard from customer service. But I also don't see the brand in any decent store. I can provide receipts for all the swaps and then reimbursement of the final stock item in the form of lowes credit with an apology. But again here in the North they stopped selling them. Guess we work to hard :)

Bought a Worx brand trimmer 4 years ago. Was unimpressed at performance overall, but for an electric single string, it was ok. After 1 season, parts started falling off and disintegrated with normal use, quite dangerously flying out from the unit. They called it normal wear and tear and don’t cover it. Second year, battery life depleted, more broken parts. 3rd year, can’t finish trimming a single 1/3rd acre property. 4th year: battery has 10-15 minutes of life and the string won’t stop advancing. No warranty after 1 year, no offer to repair or remedy. Nothing. $200 down the tubes. By comparison, a $150 gas trimmer lasted 20 yrs, with minor costs in air filter and spark plug every couple of years. Battery isn’t truly cleaner, bc the power we buy isn’t from clean sources, so zero advantage, less power, more headache and less value in lifetime. Steer clear- Worx is garbage. Got the pole chainsaw too- rattles apart with use and too heavy to be safely useful at any length. This brand is junk.

I have the worx pole saw, chain saw, power washer and did have the switch driver drill. Yes the drill was bought more than 5 years ago however you would think itwould last longer. When I called customer service all they would do was give me credit for a new drill. Ugh, no. I can go to other places and buy one that will last. I'm very disappointed.

Bought this Worx Weep Whip in 2021. After having this Worx weed whip for about a week the battery won't take a charge. I called them they sent me a new one. Now the following summer of 2022 I needed to charge the battery up again and the battery charger Won't Charge the new Battery that I got for a replacement. Not to happy that I got to get a replacement battery charger now to use my Worxs Weed Whip. So I went and bought a new gas powered weed whip. Save yourself money buy another name brand, Worxs DOSEN'T Work :(

This stuff is junk. battery life 15 minutes tops, Weed trimmer line breaks every two feet of cutting. Total waste...won't even contact them...see above reviews. Not worth a dime!!!