WORX ToolsReviews of worx.com

I've had my little cordless screwdriver for a few years now! It is an awsome little tool especially with it's handy automatic bit changer.I love it. It is well made and has helped me with many projects. Just the fact that you don't need to search to change bits is worth it's cost. I certainly recommend it to anyone pro or dodo like me.

Full warranty claim on my strimmer. From start to finish absolutely a first class service. Thanks to Ed and Emma. Albeit I couldn’t access my account, WORX sorted it very efficiently and professionally. Thanks WORX

I have allot of Worx tools, garden and home. Recently, my Wg186e trimmer was making a weird noise. Had for a couple of years. Great product. Mu go to for long grass. Called Amazon, just rude. Called Worx. What great service. Sent the receipt from Sept 22. Patrick in CS. so helpful, Oli also. I has mentioned I had all the nitro attachments also. Wasn't sure what to do, as Patrick said he didn't have the WG186 e anymore. Would replace with the new up to date one. Anyway, he told me to send the attachments back, with the proof of purchase. I did, all picked up by DPD. New trimmer arriving today. Worx is refunding the attachments at what I paid. Fantastic. I love worx tools. Great customer service, friendly, helpful.

What amazing custom service I got from Emma. I bought the cordless jet wash plus from Amazon and unfortunately the wand was faulty and water was shooting out the side of it. Instead of returning it I sent an email to them. That was yesterday. 09:31 this morning I got a reply asking for a photo. They had this by 10:30. By 1:30 they had agreed it was faulty and dispatched a new bit. What great service. Thank you Emma.

Super Service, Super Products I have a few Worx Garden tools and they are super I had an issue over the weekend with battery and a charger I sent an email, got a reply within minutes Answer a few questions Email confirmed replacements will be posted Incredible service

Zeer krachtige machine, gebruikt hem ook voor de zware caravan poten uit te draaien. Accu heeft een lange werk tijd. Ik heb de 20volt , 2,0 AH de 20voltmax power shareware wa 3551.1 . Ik vindt het ook fijn werken met mijn pneumatische machine van Worx. Ik had altijd een de Walt.

In den letzten Monaten habe ich mehrere Werkzeuge von Worx erworben: eine kleine Kettensäge mit Verlängerung für Äste (ein großartiges Gerät), eine größere Kettensäge für das Zerkleinern von Brennholz, eine Astschere, einen Bohrhammer und einen Rasentrimmer. Alles läuft mit Batterien (seitdem benutze ich keine kabelgebundenen Geräte mehr). Ich habe die Artikel intensiv genutzt, und das Preis-Leistungs-Verhältnis ist ausgezeichnet. Glücklicherweise hatte ich bisher keine Erfahrung mit dem Kundendienst bei Problemen, da alles einwandfrei funktioniert. Ich habe auch verschiedene Batterien und Ladegeräte gekauft, und alles funktioniert ohne jegliche Probleme. Ich bin sehr zufrieden mit den Produkten.

** Update** To be fair they came good in the end and replaced the mower which has some better parts on it from what I can see (eg better power lever which broke early on my original). A lot of the messing around was DPD related with none pick up and delivering back without it ever reaching its destination. There was a bit of radio silence but perhaps that was due to the holiday period. Having a terrible time trying to get my mower fixed where plastic teeth on a part at the base of the motor have worn out. Patrick and Emma at Worx customer service originally seemed decent and ordered a pickup by DPD for my mower. This never materialised so another was arranged for when I arrived back from holiday. DPD came and picked up but then brought it back in my original packaging 3 days later! Patrick blamed this on a DPD error and arranged another pick up which once again never arrived! Since then I have not had any response and am left with a broken packaged up mower and a one foot tall lawn. Then I saw these reviews and my heart sank. Very poor to deal with and badly designed product