WORX ToolsReviews of worx.com

Batteries on my lawnmower went bad 1 year and a month after I bought it. Looks like new batteries are going to cost more than the original price of the mower. I have been had!! John Musselman

I would rate a zero if possible. Chainsaw broke on first use with a 3 year guarantee. Have to phone a premium rate number to try and get a replacement. I am going to write this chainsaw off and never buy this brand again. Absolute rubbish.

Kære worx jeg har nu i længere tid forsøgt at købe en ny bore maskine men uden held. Jeg har prøvet via flere forhandler dog uden held. De fortæller alle at man ikke kan får leveret varerne fra jer da i åbenbart har valgt selv at stå for salg/distribution i Danmark . Kan i ikke snart tage jer sammen og få styr på tingene, da jeg har 4 batterier, 1 defekt boremaskine, og en garage jeg gerne vil være færdig med. Vågn nu op i mister kunder på det her cirkus.

NEVER AGAIN WORX LANDROID robot ... NEVERAGAIN A WORX LANDROID robot lawn mower - don't buy it - total bad customer service Buying Worx Landroid M700 on May 25, 2019 - from day one it comes with "wire missing" - even though there is green light at charging station - so spend days checking my wire - find no errors Contacts Silvan where it is bought - with the message that I should contact E-motion they have the service for Worx - get advice on stripping more of the wire - this is tried, but the same mistake "thread missing" - contact E-motion they asked me to send it back and notice that repair takes approx. 3 days - machine has now been in workshop for almost 2 weeks - contacts E-motion now information that I should not expect machine ready for another 2 weeks - therefore contact Silvan - who has just called and informed me that I should expect 3 to 4 weeks before it is ready - SUPER Now I stand with extra costs for cutting lawn at DKK 150.00 per. week when it is the cottage - I can not recommend WORX at all and will NEVER buy a robotic lawnmower from them or, for that matter, another product - KEEP AWAY FROM WORX LANDROID

Elendig kundeoplevelse. Batteriproblemer efter 6 måneder, og det er umuligt at kontakte dem. Hverken de eller deres tilknyttede reparatører, svare på henvendelser. uanset om det er pr mail eller telefon Dårligt produkt og elendig kundeservice

In december 2018 heb ik een Worx machine aangeschaft, waarbij ik 20 euro retour zou ontvangen via een cash back actie. Het is nu 14 april 2019 en nog steeds is de cash back niet uitbetaald. Ik heb al meerdere keren gemaild naar Worx, krijg soms antwoord, maar niet altijd. Een maand geleden heeft Worx aangegeven dat "de bank" opdracht heeft gekregen tot uitbetalen van de cash back, maar helaas heb ik nog steeds niets ontvangen. Ik zal verder geen Worx machines meer aanschaffen en ik ga binnenkort bij Praxis een klacht indienen, want daar heb ik de machine gekocht. Ik heb via Internet meerdere vergelijkbare klachten over Worx gevonden, dus het lijkt een structureel probleem.

After being messed around for a month with not answering emails, no replacement Guild chargers sent out to me etc, I eventually spoke to Chris who told me that Homebase was meant to cover the guarantee and his customer service team had messed up by advising me incorrectly. Because of being messed around by Worx for so Chris said that he would send them directly to me without involving Homebase. 2 days later I have received 1 x slow charger when it should have been 2 x fast chargers - incompetence continues!