WORX ToolsReviews of worx.com

Don't buy Worx mowers! It’s the worst device I’ve ever bought. It broke down before the warranty period expired, and the company only procrastinated without intending to fix the problem. Their service company LetMeRepair GmbH returned my mower back in much worse condition than before. Total disaster. I spent many months in conversation without success.

Chikanere deres kunder til at få fjernet dårlige anmeldelser - istedet for at give kunderne en god support.

I bought this mower because its supposed to cut to a depth between 20mm - 70mm.... But it Doesn't, On the lowest setting, I put a straight Edge diagonally across the wheels, then measured to the blade it was 35mm.... So I phoned the helpline numerous times, to see if there was some other way of adjustment.... But they were Very Unhelpful, and never even bothered to return any of my calls, or come up with an answer to this problem..... So if your looking for bad customer service and a Mower that only does a LONG CUT OF 35MM...Maybe try this one....

Tried to buy chainsaw for 6 weeks. One never made it, 2nd one was delayed twice. Ordered a greenworks, had it in 5 days. Customer service with worx is as poor as it gets. Incredibly unqualified people.

Le service client est défaillant. Dans mon cas, aucune solution n'est trouvé pour réparer mon robot tondeuse alors qu'il est sous garantie. Je ne recommande vraiment pas cette marque

Koop aub niks van Worx. Ik kocht vorig jaar een Worx Landroid met een behuizing tegen water. In de winter heb ik het toestel binnen geplaatst om het te beschermen tegen vocht en koude. Toen ik het in maart terug wou opstarten ging het plots niet meer. Toestel is dan voor herstelling terug naar Positec (hersteldienst Worx) gegaan en dan krijg ik een rekening voor de herstelling omdat er zogezegd waterschade is. Herstelkosten meer dan 200€. Dit terwijl ik steeds goed zorg gedragen heb voor het toestel. Ik kan dus iedereen afraden om ooit iets van Worx te kopen. Mvg Patrick Tops

They sent me a non-functional $400 lawnmower (unable to turn on). After I tried to get a replacement they sent me another non-functional lawnmower (stops running while mowing every few feet). When I asked for a refund they said it would be 'pro-rated based on time of purchase.' It has now been a week of back and forth and they still have not told me what the refund amount will be. My Amazon review about this was rejected and they deleted my comment on their Facebook, so if you're wondering why you don't normally see bad reviews of this company, that's why!

Sent drill back under warranty 2 months ago not had updates discussing customer service would not buy anything else from them