WORX ToolsReviews of worx.com

Havde en gammel model græsslåmaskine fra worx, den kørte næsten uden problemer. Købte en ny worx, da den gamle var slidt op..... Men det skulle jeg aldrig have gjort. Store opstartsproblemer - dårlig, næsten ingen support, og den kører fast hele tiden.... Har snart forsøgt alt, men den graver sig ned... 🙄 Uden grund. Så hold jer langt væk fra worx.

Worst products on the planet.. do not ever buy a landroid, I already wrote worx back when I complained about my absolute horrid machine. The first guy I spoke to was ready to give me my money back, but then they sent out another guy who said they never pay back the money, they “fix” the problem. Products - horrible Service - horrible

To call WORX a cheap Chinese brand would be an understatement. Quality is nonexistent and their customer service is the worst I've experienced in the UK. Multiple emails go ignored and they are keen only to do their best to deny all warranty claims using any means at their disposal. To summarize, this brand is nothing but inexpensive Chinese landfill rubbish.

I had bought a worx s300 landroid or robot lawnmower a year ago. The product had 2+1 year warranty but stopped working completely 5 weeks ago. I contacted Worx and was told they would solve the problem by 3 weeks. They didn't reply so afterc20 days i wrote to them. First they said they would replace the faulty lawnmower with a new one but then they sent a dirty used scratched lawnmower saying that it was refurbished. I didn't accept this product and returned it. Now I don't have any lawnmower or money and worx tells me that I can only get the used landroid ONLY. Never again. These consumer rights are only for manufacturers. I had contacted citizens advice bureau who told me that I had to prove everything even though the company accepted they had given me a faulty product. My only option is to ask for a refund from the credit card company. Fat chance of that happening.

Their robot lawn mowers are so bad, a first gen Roomba with a scissor would do a better job cutting the lawn. and their after sales dep. is not helping, just telling you to buy new wheels, battery, and add-ons. Switched to husqvarna never looked back

Would be a minus 3 if I could. Poor customer service. Not answering phone, supposed to get a call back within 24hrs. Didn’t happen. Tried chat, auto message said 23min for answer. Over 2hrs so far no answer. Product 5 days late so far and by tracking it will be another week or two. Terrible, just terrible service. Will not use Worx anymore.

I bought worx wg-170.2, what piece of garbage. The shaft to twist, to go from edging or trimming, is almost impossible to turn. The battery died with in 15 minutes. To make matters even worse is, I can't even register the product, or get live chat, or an email to them. I'm just out of thirty days to return the piece of garbage. I will be contacting my credit card company to dispute this charge. I will put it out in a future yard sale.

I bought a WORX SoniCrafter Model WX671.4 approx 8-10 years ago, Can't seem to buy the WA2109 sanding pads (vented) anywhere, Argos,Amazon,Saxton Blades,Worx ??? Because Worx has newer models of the Sonicrafter with different fixing (WX Range) they can't even tell me if they will fit each other, When i ask questions about WX671 they take you to a WX686 model for sale which has different fixing, Useless and will never buy Worx again, To think of the people i have told to get themselves a worx sonicrafter i now feel i have let them down, Their web site makes it hard for people to ask Worx a question or it puts you back to Amazon or Argos, Thanks Mike