WORX ToolsReviews of worx.com

Purchase a Worx lawn mower in August 2020, which was used only 3 times that year. In the summer of 2021 went to use the lawn mower and nothing worked (batteries fully charged). Called Support after trouble shooting they informed me they would replace my lawn mower. 3 months later (thanks to my neighbours for lending me their mower), I sent an email requesting the status of my replacment mower. no reply. 3 weeks later I sent another email, this time threating legal action. Guess what, I received a reply stating: My model is discontuned and they would send me a refund in two weeks...a month later nothing. Stay away from these guys purchase a stihl battery mower instead. By far the worst customer service I have ever experienced.

Dit voorjaar een robotmaaier van hun gekocht via Hornbach,dit apparaat doet niet wat het hoort te doen,staat nu de hele zomer daar,dat wil zeggen dat ze het behoorlijk druk hebben met kapot slecht materiaal nakijken.miskoop .heb er echt spijt van.raad het iedereen af

Please save your money and do not buy products from this brand. Bought items and when they stopped working I contacted the worx helpline. 4 months later 15 emails later and now they will not respond to me. Cheap tatty equipment and shame on shops for distributing these faulty tools. I just cannot express how annoyed with this company and there staff. Not worth anymore of my time and effort Cut my loses. Paid €250 in Argos and they say it’s not down to them either.

I ordered a saw in June of this year,and it just Came TODAY.WHAT CRAPY SERVICE.I will never order again.their tools are ok,but their service is not good.I have been called for three months,and just keep playing phone tag with them.I hope they go out of business,they deserve it.What is the matter, is your mask so tight it makes you stupid.get your HEAD OUT OF YOUR BUTT,AND TAKE CARE OF YOUR CUSTOMERS!!!!!!!

Ordered a product from them and still havent received it after 7 days. It keeps pushing back the delivery date.

I wish I could rate stars in the negative. I bought a weed eater and it’s worthless. Thanks for hustling. You won’t be around long!!!

Worx- WG779E (Grass Trimmer) I recently bought a grass trimmer- Worx- WG779E and it's horrible and has many problems. The two batteries (40V) have not necessary power to make it run and it keeps turning off. The lever for adjusting the grass height comes out of its place and you can also adjust it only in one position. The cut grass don't go to the bag and most of them leave on the ground. So it's absolutely piece of junk and never buy it. Br Amir

I bought their weed eater with FREE SPOOLS FOR LIFE. They charge you $7.00 for shipping and handling. They are very light so it doesn't cost them that much and they won't let you buy more than 1 at a time, so they can charge you $7.00 each time. THEY ARE NOT FREE. Canadian, What do you expect. CROOKS!!!