WorthpointReviews of worthpoint.com

I am lucky enough to find rare examples of antiques, collectibles and artwork that can be difficult to identify. Sometimes, even with the entire world wide web at my fingertips, there are still items for which information is scarce, or takes way too much time to find. Well before Worthpoint, I had to "go with my gut" when deciding if something was a worthy investment. Sometimes I'd hit a home run, and sometimes I'd be very disappointed. Now, I am better informed and more efficient at making those decisions on the fly. I can purchase items with confidence, rule out the less desirable, and get on to the next estate sale in record time, then turn around and make solid profits with far fewer risks.

I have been using Worthpoint for a couple of years now and it is an invaluable tool for my business. I started with a 7 day trial because I had a lot of antiques to look up after my aunt died. After the trial, I continued with a paid membership because I realized that the values I had put on these items were lower than what they were actually worth. after I finished with my aunt’s estate, I started attending other estate sales, garage sales and flea markets looking for thing that had been underpriced, based upon my new knowledge and the Worthpoint app. I am now doing this hunting, picking and selling fulltime and couldn’t without Worthpoint.

Terrible company & terrible customer service. I thought about joining a while back and saw they offered a free 7 day trial. They now changed that to "FREE for 7 days or 7 lookups". That's VERY confusing and I didn't even realize the "7 lookups". This is a new practice of deception they didn't practice in the past. I looked up 7 items and when I tried to look up the 8th it wasn't showing me the price and instead where the price should be there was a button that said "Activate paid subscription". I thought it was an error because I didn't see the new "7 lookups" stipulation they added to the 7 day free trial. I clicked on the button thinking it would show me the price or give me the option to CONFIRM I wanted to be CHARGED $19.99/mo for a subscription but IT DIDN'T! Clicking that button AUTOMATICALLY charged me $19.99 without seeing a confirmation or review of what was happening, it just charged my PayPal acct $19.99, so within minutes of signing up for my "Free 7 day trial" I was charged $19.99. I immediately stopped using and contacted customer service. They told me I'm SOL that it's in their terms of service and in the "Welcome email" I received so they were unwilling to refund even though I explained their a bunch of thieves and that the "Free 7 days or 7 lookups" wording is very DECEPTIVE!! I paid $19.99 to lookup 8 items!! TERRIBLE COMPANY & TERRIBLE CUSTOMER SERVICE!!!

I have both an ebay store and an etsy account I find my subscription to worth point invaluable I use it almost daily to determine my prices and to make sure I'm not paying to much for items when out thrift store shopping and garage sale shopping

I called to update my billing info. Anita took my payment information. When she reviewed the updated information she quoted a higher price than what I was originally paying. I let her know that if my price was increasing I would cancel. She assured me that I could continue with the same rate. Well needless to say, I was charged the higher price. I called her and left a message and emailed her to let her know about the fee. This morning when I checked my email, she replied that she had corrected the fee, refunded my money and gave me a free month for my trouble. I enjoy the website and really didn't want to have to cancel. It's useful for the business that I do. I buy and sell. I attend auctions, estate and garage sales. I am pleased that she corrected the fee in a timely manner. She got in front of the problem before I could even call to complain. That is customer service.

I undated my credit card information and was billed twice for any annual plan of $200 on two different cards. I spoke with Annette and she couldn't find two accounts. I told her I would email her the statement. After she received the statement. I received my credit and an apology. I think WorthPoint is serves it's purpose. I use them all the time on the road buying and selling. Instead of searching 4 or 5 websites, I can just search in one place. I would recommend them to serious dealers. If you are just browsing this may not be the site for you.

Do not give Worthpoint your credit card number. If you have, and Worthpoint is billing you for a subscription fee you have not authorized, contact your credit card company and file a dispute. You can also file a complaint with the BBB. Try writing to Worthpoint President. If he does not respond try to contact a Board Member to let them know what Worhpoint is doing with your account and unauthorized charges. We believe Worthpoint Company uses unacceptable marketing, selling and billing methods/modes. Their goal is to increase revenue, and this business does not care how it hurts their potential customers financially. Document your complaints against Worthpoint on safe sites.

I had an account years ago. I was charged incorrectly before the 7 days was up. I called and promptly received an apology and my $19 bucks. Then today I tried to log on. Had to call and spoke with Anita. She tried several times to use the email I requested, but because I was previously a member it would not allow the free trial again. She explained how to update my credit card information, but it wasn't working for me. I used a different email with Anita and she stayed past closing to create an account for me. They use to have people that you could speak with about the vaule of your antiques, but Anita said they no longer offer that service. I had her on the phone for over half an hour listening to me vent about not finding a fair appraiser. She was great with me. I guess like most people she wants to be treated with respect. As long as my billing is correct I don't have a problem.