WorthpointReviews of worthpoint.com

I was not treated like a valued customer in any way. No, I'm not one of those people that asked for a refund and couldn't get it. They were just outright rude when I asked them a couple of questions about the search function on the site (which isn't very good). They were clearly very annoyed with me. If I spoke to a client in such a manner my boss would get rid of me without hesitation. Firsly, let me just say that this review was reported to trustpilot several times, and updated several times accordingly. I think other people need to know about the bad experience I had with Worthpoint, so I will keep it posted. Funny that someone in the 5-star rating section has the exact same name as a very rude customer service rep at Worthpoint (-name removed-). One of the reasons I had to update my review was because this is apparently "false information" - I simply implied that it was a strange coincidence. Very strange coincidence indeed. On top of that, another person with the exact same name as a different customer service rep at Worthpoint (-name removed-) has indicated that several of the positive reviews are helpful. In conclusion: do not be mislead.

As an antique shop owner I use Worthpoint everyday! I like to be able to see what an item sold for in any given year. Just love Worthpoint!

I have been trying to cancel my account for days and they will not let me. No one answers the phone and you cannot cancel on their webpage or via email. I am finally being forced to file a fraud complaint with my credit card company. With such a horrible administration, I am not sure I would trust any of the information they provide.

I am using Worthpoint to find out what old stuff I sell, actually worth. I find it really helpful. Also, I have their new Marks product and it is pretty unique. They have 100000 images in there. Huge ! Also, I suggest them to make some changes to the search engine. Alex,

I use their service and find it useful. I like the fact they add new features to the platform and especially the marks section and the new maps features. I don't like that much though their search engine though, they keep improving it but it still needs improvements. Still, 5 stars from me.

Just want to say that it's always a pleasure to get stuff from Worthpoint and to read up on this amazing field of collecting. Well-written articles, good info on the worth of stuff, and so on. Thanks, Worthpoint!

I joined worthpoint after my mom's passing - hoping to get help with the value of several items. I joined as a paid, then 7 days later was double billed. When I called their customer service phone number - I set on hold 3 times for 15 min and was disconnected every time. The 4th time I was able to speak to a woman who was extremely rude and unprofessional. I told her I had been holding for over 45 min and her response was "no you haven't - u have been on hold for 12 minutes!" That was THAT time. She told me she didn't see where I had been double billed. I told her I would gladly send her a copy of my bank statement showing my account billed twice within the first 10 days of joining. I have sent 3 emails and haven't received a response. I never give reviews - bad or good but I was so extremely disappointed with this site that I had to share! Horrible. Don't waste your money. They are dishonest.

I'm not an employee for WorthPoint. I have no reason to make anything up because I'm not getting anything out of this. I have an antique shop in Greenville, NC. I've been with WorthPoint for years and every time I've had an issue they were prompt and polite. I've spoken to Anita before and I know she can be fiesty but ONLY if you approach her rudely. I remember once my account was double billed and I called in an outrage she told me she can't help me if I'm yelling on the phone. I can understand that now but in the heat of the moment, you're angry, so of course you think she's being rude. After cooling down she helped me figure out the problem. There's nothing shady about the trial. I've gone in trying to create a new account and the website states over and over again what the trial is about. I don't know why people are so angry. I don't think this company could go on this long if they were scammers.