Dragon
Worthpoint Refused To Remove A Private Transaction
I purchased a rare intricate miniature altar from an English Antique Shop. Later, someone told me that the same item was now featured in Worthpoint. I called them from Europe and asked to take the item from site, since I said explicitly said that the purchased must not be shown including the price. No one was picking up the phone. The call were made EST thus 6 hours behind CET. Emails were sent but to no avail. Then my friend who saw the item also complained that his card was still charged by the company despite of cancellation. He was forced to cancel the card. Avoid Worthpoint because their main aim is to scam collectors. The Call Agents were incompetent and the group had simply no guts in taking money.
Response from WorthpointFeb 23, 2026
Hi there Den, Thank you so much for sharing your feedback with us! We aren't exactly sure if you've created a subscription, or if you would like for us to address a historic listing on the site. However, we're here to help with either one. We're happy to take the listing down, we will need the link so we can have it removed. Please send the link to our customer care team at [email protected]. If a subscription was created and you wish to have it canceled, we are here to help as well. We just need some more details to locate your account. Please reach out to us at [email protected] or give us a quick ring at 877-481-5750. We’re standing by and ready to help! WorthPoint Team [email protected]