Kelli S.
Great, sturdy product!
Short wait time for delivery.The stools were packaged well and in perfect condition! They work really well for my small groups!!
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kelli S.
Short wait time for delivery.The stools were packaged well and in perfect condition! They work really well for my small groups!!
Ms.Barb C.
We had a very good experience. We ordered a beautiful church lectern and it was delivered before the expected date. Everything was satisfactory.
Response from Worthington DirectSep 1, 2022
Very happy to hear, thank you!
Matt
Product was great but...Worthington gave the wrong phone number to the freight company. It was not the number I gave them but one from someone who shipped to our address years ago. I never received any shipment notification and the Worthington site did not show "shipped. Worthington customer service (online chat) just sent me a link to the freight company and told me to follow up with them. The freight company couldn't get a hold of me to set up delivery. I finally reached out, tried multiple times to correct the number, driver still called the old number, thanks to Worthington. Not great.
Response from Worthington DirectSep 1, 2022
Hi there, sounds like a frustrating experience and I'm sorry to hear about that. I do show we provided the freight carrier with all of the updated information, but sounds like that information did not make it to the delivering terminal. Hope we can do better for you next time.
Brooke J.
The chairs came quick and were easy to put together.
Kathy B.
I love Worthingtons prices and the quality of their furniture. So many choices and colors. This company is a teacher favorite....but I find that things are quite often on backorder and it takes weeks, months to get my entire order.
Response from Worthington DirectSep 1, 2022
Thank you, Kathy! We are sorry that you have encountered backorder issues. It has been a difficult year for our factories to keep materials and components stocked. If you haven't already, contact [email protected] to see if we can find an alternative product that is available sooner.
Danica C.
We purchased tables for our preschool classrooms and some tables were damaged but they were very quick to respond to our concerns. Returning damaged item to them is not as hard as other companies. Great customer service and great products
Response from Worthington DirectSep 1, 2022
Great to hear, we always want to resolve any issues 100%!
Stephanie B.
Great products, fast shipping. Very happy with my purchase!
Craig E.
Excellent service. Two chairs arrived damaged and they replaced the damaged parts very quickly. Great customer service