Nia B.
Efficient correspondence
The efficient correspondence from the team and the manufacturer has been outstanding.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Nia B.
The efficient correspondence from the team and the manufacturer has been outstanding.
Kristi G.
received the wrong color
Response from Worthington DirectSep 30, 2025
We're sorry to hear that you received an incorrect color. Please contact [email protected] and we'll get that resolved for you.
Heagney M.
Customer service quickly responded to my problem with broken casters. They contacted the manufacturer to send replacements. Thank you!
Response from Worthington DirectSep 29, 2025
Always happy to help! Thank you for your business!
Ronald C S.
Fast delivery and great packaging! Will do business again! Thanks so much!
Jonathan
part came built incorrectly, replacement part has taken more than a month (and still has not been delivered)
Response from Worthington DirectSep 19, 2025
We are sorry to hear you had an issue with your original order. We do show that your order was cancelled and refunded over a month ago. Please contact [email protected] if you are still in need of assistance.
Lindy K.
Jumie was quick to respond and follow up and made it an easy and no-fuss process to address my issue and reach a solution.
Response from Worthington DirectSep 11, 2025
We appreciate your review and your business!
Miranda
We had some damaged parts and missing keys for our desk. The customer service representative was absolutely amazing to work with. They were prompt to acknowledge the issues and help us with the solution. They kept me updated throughout the entire process and this strong communication is top notch.
Response from Worthington DirectSep 11, 2025
We're so happy to hear that your issue was resolved in top notch fashion. Thank you for your business!
James H.
It was an okay experience.