Wormhole TattooReviews of wormholetattoosupply.com

Super cool product

Package came in about 2 weeks that’s okay because it gave me 7-20 days of delivery so came before I thought it would tbh. Package was a little crushed but needles were not damaged. All needles are sealed and tattoo great. Will buy again 👍

Very timely and on time

HORRIBLE customer service. Absolutely would never recommend company to anyone

Original Review: I ordered a kit from Wormhole Tattoo which never arrived. They shipped via UPS, in spite of my address being a PO Box, and UPS brought it all the way across the country to within a few miles of me before apparently realizing they don’t deliver to PO Boxes. Instead of contacting me to make other arrangements, they shipped my order back to Wormhole. I can see in the tracking info that some guy named “Jake” received it at their office. UPS’ website appears to be broken because I can’t log in (though I have an account) to change delivery options. I have sent two emails to Wormhole asking for an update, letting them know about the shipping error, and asking what can be done about it. Why would they choose a shipping service that doesn’t deliver to PO Boxes when that’s exactly where it needs to go? It’s been 6 days and I’ve received no response from Wormhole, yet they keep asking me to review my experience. Well, here’s my review. I’ll be seeking a refund via PayPal, and will update here if there are any issues getting it. UPDATE: Wormhole did finally get back to me a few days after I submitted my refund request through PayPal. I was a little perturbed at their implication that the issue was my fault because I entered a PO Box in the address field, but they did ask for my street address and said they'd resend my order. I sent them my street address, along with a suggestion that they update their website to include information regarding their shipping policies during checkout. As I told them, customers can't know that they're shipping via UPS and don't ship to PO Boxes unless they tell them so! Instead of receiving an updated shipping notification, however, I got a very polite response from Jian, the head of their web development department, apologizing for my experience and letting me know they'd updated their website according to my suggestion. Shortly after, I received a full refund. One good thing that's come from this experience is that future Wormhole customers will no longer have to go through this long, round-about process of discovering that PO Boxes are a no-go. I've updated my review from 1 star to 3 stars to reflect their honest, albeit very delayed, resolution of the issue.

I love the skin. Works amazing just dont like that shipping takes for ever to get here. wish i could get my product in like 3days.

I expect the regular socket but instead I got something totally different i don’t have that outlet nowhere in the house I still appreciate that it came but a little upset about the wrong socket

This site caught my eye after watching a few youtube videos and so i decided to buy a liner machine. I’m a beginner tattoo artist and these machines are insanely good. I did get a little scared because i thought it wasn’t gonna show up. I had no tracking information so i was just kind of hoping it just showed up and fortunately it did!! Machine works great!