WorldWideVoltageReviews of worldwidevoltage.com

I had ordered Samsung Galaxy from Worldwidevoltage and received phone on time. Great customer service!

I tried to contact them by e-mail to ask some questions about a product in their online store before I make the purchase as the information I need to know is not listed in the website. However, I did not receive any reply until now. I wish they respond ASAP, or at least put enough information in their website for the product as no one wants to buy any product before they know the product condition, color, etc.

Hello All I have an excellent experiment doing business with this company. I bought some appliance & Electronics goods for my new house. Customer service is awesome with price. Prices that no one can beat. I got 99% of product knowledge help from staff & timely manner delivery. So satisfied & recommend other to buy from this store.

Ordered a washing machine/dryer but was told it was back ordered. The company proposed an alternate machine, but the machine proposed ended up being a European model. Instead of refunding my money - or replacing said machine with the one I originally wanted- the rude, arrogant customer service technician refused to give us return information and suggested that I use an adapter. After waiting another two weeks for the adapter to arrive, we attempted to install the washer, only to find out that the pump within the washing machine is not compatible with U.S. plumbing or electricity. GE, the manufacturer, will not touch the product because it is a European model and thus not covered under US warranty. Company claims that we ordered the wrong part and the fault was ours, though they are supposed to be the experts on their product and recommended a product that does not work in the United States. Will be taking further action.

Prices are good but watch out for hidden shipping cost and no support. What good is a product without customer service????? Wake up customer service!!!

I got all my product in Brand new condition. will shop again

I purchased a fridge online in late October from world wide voltage and expected to receive the flipping thing hopefully in less than a week, and no more than two (not a rediculous expectation in my opinion). Well over a week goes by i call them, just to get an update, they informed me that the fridge was on back order and would be shipped out November 10th and that I will receive it on the 15th.....ok.....i will go another week without a fridge!!! Fast forward (no pun intended) to November 19th... I take it upon myself to contact them yet again and ask what is going on with my order,.well once again they inform me flippin fridge is still back ordered. I had to go without a fridge for over three freaking weeks (and who knows how long hadn't i cancelled my order) because this company/website sells products that they can not ship. On top of that, when they are unable to ship the promised product, it's up to you to check in on the status of your order, because their communication is on a scale of one to ten...emmmm.a zero. They told me that they sent an email saying that the fridge was still back ordered...well I checked my email and found no such thing. Did they offer me any kind of compensation for their inability to provide a paying customer a promised purchased product.....that's a big negative ghost rider. And that is why I have takin the time to write this report, in hopes that someone out there whom reads this won't go threw the same disappointment that I had to go threw with world wide voltage...

I just ordered an air conditioning unit from them and when I placed the order I saw there was a $150 shipping charge. This was not clearly stated on the previous page when I was putting in my information. Then when I called to cancel it, they told me there was a 10% fee for cancelling. I couldn't find this information on their site anywhere. Not only that but the 10% was on the order and the shipping! Sorry but I'll be going to a more reputable company that clearly states all of their policies and doesn't have to dupe people out of their money to make a profit. Update 7/23: I complained to Worldwide Voltage about how they were not upfront about their charges. They did apologize and refunded me the 10%. I still would not shop there, but I do appreciate that they refunded it. I hope they are more upfront about their charges in the future for other customers.