Patricia P.
Horrible company
Horrible company. Lie and don't communicate. I ordered a flat iron to be used in Europe, not UK. After I paid, they emailed me that they don't have the one I ordered, but have one exactly like it. They provided a link to view it. The link went to a weird website that wanted me to set up an account for selling. I informed them that the link was incorrect. They sent me a different link. The item appeared to be virtually the same as the one I ordered. I told them okay to move on that one. They never send any updates on your ordered item. I would have to continually check in with them. I needed it for an overseas trip, so there was a deadline to receive it. I ordered it almost 4 weeks before I would need it. I had to check in with them to find out if it is on the way. They would never just send me a shipping confirmation. They just copied and pasted something that showed it is shipped. Very vague. I received it the day before I was to travel. It was not the correct item. It was a flat iron to be used in UK only. It was worthless for my Europe trip. The other weird thing is it came from Amazon. Evidently, they order from Amazon somehow and try to sell through their own site. I had no time to return it prior to leaving on my trip. After I returned I emailed them to let them know the item was not what I ordered and asked what I need to do to get a refund. No surprise they have not yet responded. STAY AWAY from this company if you don't want to get ripped off.

