Kent
Do the words “Customer Service” ever…
Do the words “Customer Service” ever send chills down your spine? Especially if you have an out of the ordinary problem that seems so overwhelming nobody is going to believe you and even if they do they WON’T be able to help you??? I had such a fate! I reluctantly sent off an email to the customer service department not expecting anything in return. Much to my surprise within 12 hours I believe, I received an answer: “I can help!” Wait! What? They can help? You’re kidding me right? Well after my answering a few personal questions via email over the next two days everything was perfect! Yes I said PERFECT!!! Exactly as though I had never messed anything up!!! So do you think I might like this customer service department and the representative I dealt with? OMGoodness YES!!!!!! Couldn’t possibly say enough good things about them and the person I dealt with. You could compare this customer service to the same as one for a product you paid $100,000.00 for, yes really!!!!!! 5 STARS... FANTASTIC!!!!!! I’m purposely omitting my customer service representatives name for privacy reasons. I’m sure the company can insert it here should they so desire. Kent G.
Response from Worldwide Brands, Inc.Apr 26, 2019
Thank you so much for taking the time to provide your feedback Kent! Elisha was very happy to help! :)




