World Rugby Shop Reviews | Read Customer Reviews of worldrugbyshop.com

World Rugby Shop Reviews | Read Customer Reviews of worldrugbyshop.com

World Rugby Shop reviews

Showing 319 reviews with 5 stars · Clear filters

MF
Dec 4, 2024
Excellent Service
Only rugby outfitter I’ll do business with. I’ve spent more than I care to admit and my club has spent even more. After my package was stolen and I wasn’t given a refund by FedEx (not WRS’ fault by any means) they made everything right. Shipping is always fast and accurate, customer service is always helpful and efficient, etc. I’ve never had a poor experience at any stage of dealing with WRS, and my club and I will ONLY do business with WRS from now on.
Response from World Rugby ShopDec 4, 2024
Hi MF, Wow—thank you for such an incredible review! 🏉 Your support and loyalty mean the world to us, and we’re so glad we’ve been able to provide the kind of service that keeps you and your club coming back. We were sorry to hear about the stolen package but so happy we could make things right for you. It’s stories like yours that remind us why we do what we do. Thank you again for trusting us as your go-to rugby outfitter. We’re proud to be part of your rugby journey and can’t wait to help you and your club with your next big season! Cheers, Jess World Rugby Shop
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Agnes P.
Dec 3, 2024
I had a easy time finding the products…
I had a easy time finding the products that I needed💞
Response from World Rugby ShopDec 3, 2024
Hi Agi, Thanks for the 5-star review! 💞 Glad to hear you had an easy time finding what you needed—just like finding the try line! 🏉 Always here to help you gear up for greatness. Cheers, Jess World Rugby Shop
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Edward R.
Nov 22, 2024
I am a repeat customer
I am a repeat customer. Very helpful customer service staff. Quality products at a great price. You can be assured that you are getting your money’s worth with their products.
Response from World Rugby ShopNov 22, 2024
Thank you so much for the kind words and for being such a loyal customer! It’s always a pleasure to help out, and I’m thrilled we could get everything sorted for your granddaughter—she’s an amazing teammate! We’re so grateful for your continued support. Looking forward to assisting you again anytime. Thank you for trusting us with your rugby needs! – Jess M.
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Jesse B.
Nov 20, 2024
Amazing customer service
The customer service from WRS is amazing. Had a missing piece of gear in our order and it was promptly taken care of. I also had a minor issue when ordering and that issue was resolved amazingly as well.
Response from World Rugby ShopNov 20, 2024
Hi Jesse, Thank you so much for your amazing review! 😊 It was truly a pleasure helping you resolve the missing gear and the other issue with your order. I’m so glad we could get everything sorted quickly and to your satisfaction. Your kind words mean a lot to me and the entire WRS team! If you ever need assistance again, don’t hesitate to reach out—we're always happy to help. – Jess M.
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Dominic M.
Aug 3, 2024
Loving my Canterbury boots
So pleased that in really tough weather here in Sydney my boots are holding up great. Would highly recommend these Canterbury boots for wet weather and also good on 4G artificial ground where I train. Highly recommend these boots.
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Ross
Jul 31, 2024
World Rugby Shop Delivered!
World Rugby Shop really came through for me when a Team USA Women's Sevens jersey I bought for my partner got lost in transit ahead of watching the team compete at the Olympics in Paris. The Shop organised a free replacement and my partner was able to represent her country on the big day. Team USA went on to win a historic bronze, helping to put the women's game on the map. A great day made all the better by great customer service and a quality product!
Response from World Rugby ShopNov 14, 2024
Thanks so much, Ross! We’re so happy we could help get the Team USA Women’s Sevens jersey to your partner just in time for such a special occasion. Knowing she could represent the team as they made history is amazing, and we’re thrilled to have played a small part in that moment. Here’s to many more memorable matches! 🇺🇸🏉 -- Jess M. World Rugby Shop
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Matt S.
May 4, 2024
I recently purchased a USA rugby top…
I recently purchased a USA rugby top for my eldest son. It arrived on time and he absolutely loves it .I would definitely recommend World Rugby shop to anyone .
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Alicia B.
Mar 24, 2024
Canterbury Rugby shirts!! Authentic!
Great service! Fun people! This is the place for Canterbury rugby shirts!!
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