Yani F.
No longer a customer
I have purchased several of their plugins over the years, and now, out of the blue, they’ve sent an email saying that my previously purchased plugins will no longer be available for download unless I pay for lifetime updates. Lifetime updates were an optional upgrade at the time of purchase, but now it essentially feels like that option is being forced on existing customers. Their argument is that I’ve received updates for free up until now, which is true, and I appreciate that. But that’s not the issue. If I chose not to purchase lifetime updates, then simply stop providing me with future updates. That’s perfectly reasonable. What is not reasonable is taking away access to the version of a product I already purchased, as if I never paid for it in the first place. Don’t sell lifetime updates as an optional extra if customers are eventually going to be forced into buying them just to retain access to products they already purchased.
Response from worldpressit.comOct 8, 2026
That is an absolute lie and this customer knows it. They have inquired about it via emails received a full clarification and then anyway went to talk sh*t online since apparently it's a hobby. The customer never ever (!) purchased lifetime updates for their products, was getting, free, ineligible updates - FOR YEARS, and when we decided to actually enforce the policy (which never, EVER changed or was altered in the business history, but existed and was clearly communicated to all), they are upset. And that's not enough for them, but why not add some venom on trust pilot. Well, I'd assume they're simply a 13 year old kid. Good luck!


