WorldpetexpressReviews of worldpetexpress.net

Not sure how this place is Google's top search result, but I think Google needs to correct their algorithm. Total scam artist and filed a compliant with the BBB...surprised they are actually still operating a business. The absolute worst customer service in the world. You can't process an order for what??? A reputable establishment has no problem sending you a product that you paid for...because they want repeat business. Why are scammers so dumb and shortsighted.

Slow delivery (11 days) but product was correct, with excellent expiration date. Packaging also excellent.

BUYERS BEWARE! THESE FOLKS ARE SHIFTLESS RIP-OFF ARTISTS. Here's wishing I had run across these reviews before purchasing and becoming another on the growing list of very dissatisfied customers. I was sent the wrong product and I was told that they would review of my problem. Received a cursory "not our fault" type of email response and and ZERO customer service problem solving. They didn't offer to receive a return or send coupon to offset the added cost to make it right with the customer. BAM! I AM OUT $100. Best advice: STAY AWAY FROM THESE PIECES OF GARBAGE.

Horrible!! Sent 1/2 the order - it was the wrong product - 2 months later waiting on refund still.... everytime I call they want me to send a new picture. They are thieves.... they stole my money!!! AND my time.

Pet Medication In a era of responsive online shopping, WorldPetExpress is a notable failure. At best they are clumsy and slow, and now, three weeks after ordering, they have yet to ship the product, so I don't yet know if they are a total scam. Meanwile, my dog has no medication. Avoid this company and pay a higher price somewhere else.

I must say I was very scared because I read some of the reviews AFTER purchasing (I bought bravecto) and I was honestly mentally prepared to get scammed lol. But this was a nice experience!! I received two confirmations emails after my purchase, I read somewhere that they were going to give me a call to confirm the address but that didn’t happen. I didn’t receive no tracking number or anything, I honestly forgot about it. Today I went to my mailbox and the product was there! And I also read that they didn’t sell the original and that they sent some people a generic version but I got the correct one! So I’m very happy. It took like 3 weeks to get here but I’m happy :)

I felt the need to counter some of the negative reviews. First, I’m assuming the reason people order from WPE is because we don’t want to have to get a prescription for common preventative pet meds, namely flea/tick and heartworm/hookworm. They’re a solution to that problem, at while also being more affordable. I made the mistake of ordering the generic HartGard meds for my dog, and when they arrived, I noticed the packaging was generic, but when I called and spoke with a rep (and had no problem reaching them) I quickly realized it was my mistake. They offered an immediate refund and asked if I wanted them to send the brand med instead. I declined, and although it was a large crunchy tablet, and my dog wouldn’t take it, I was able to get her to after hiding it in a few balls of cheddar cheese. That said, I now get NexGard and HartGard every 12 months and am very appreciative of the service, convenience, and cost-savings offered by WPE. I have a good feeling there are many more satisfied customers like me, but we all know the greater majority of reviews are from disgruntled customers. In short, don’t hesitate to give them a try.

Was going to order but have learned the hard way to ALWAYS ALWAYS check on the Better Business Bureau (BBB). SOO glad I did! PLEASE GO CHECK IT OUT ! Lots of complaints people not getting their order at all getting the wrong stuff or weeks or months later . I didn't do it .. all I ask is that you do your research.