WorldpetexpressReviews of worldpetexpress.net

I would give them a 0 if able. I received generic brand flea medication when I paid for brand pricing. They’re claiming I picked generic when my email receipt says otherwise. There was also a printed note taped on the boxes stating that they’re unable to provide the name brand in general and they refuse to let me return the product. Don’t waste your money with them it’s all a scam and their customer service is terrible.

Multi-express.net is a big scammer. My 129.78 killed. Not payment. Every one not deposited this site

I recently ordered a very specific product (Revolution for Dogs) from this Company, PAID the full price of the product...they sent me a "Generic" brand that was NOT approved by ME, so I paid for this NAME BRAND at full price, and they sent something that is LESS than half the price, and I know NOTHING about. HORRIBLE Business practice, and when trying to resolve like adults, they refuse to do anything about scamming me. I want everyone to know they take your money for high price items and send junk-then refuse to work with you to fix it.

There are several pet medication overseas that I've had no issues with getting my order from. THIS IS NOT ONE OF THEM. It's one excuse after another of why I haven't received my puppy's medications. It's been 7 weeks with back and forth with them. IT MUST BE A SCAM. KEEP LOOKING PEOPLE. DONT ORDER FROM THIS PLACE!

I've been buying from them for several years. It does take about a month sometimes to get your order. I live in the U.S. so a recent order got stuck at the Canadian border (customs) - they track their shipments so when I called they were able to confirm it was delayed for that reason and it eventually came. But in the meantime they immediately shipped out another order for me at no extra charge. I order the Nuheart, which is the generic Heartguard (basically Ivermectin). I'm fine with generic medications as long at the expire dates are good and they have been on all the products I've received from them.

I would give 0 stars if possible. This place is a scam. Paid for revolution. Took forever to get a package and it was all generic and the customer service says ‘that is what you bought’ uh, no. I pasted my receipt to them TWICE- nothing about generic. And that’s all they came up with. Already filed a BBB complaint. Ppl should know. I should have stuck with Canada Vet. They never sent garbage, they were just out of the big multipacks….lesson learned.

Purchased my normal medication for my dog and placed a second order right after realizing they sold her other medication too. The first order I received but it was a generic brand and the second order I didn't receive at all. They claimed they sent the correct medication I ordered, but their website doesn't advertise generic brands and the listing even has the photo of the medication I wanted. I have no idea what is in the medication they sent me as there are no details about it online so I can not feed it to my dog. After numerous attempts with customer service, they refused to refund me even when I offered to sent it back unopened. Unfortunately, my patience ran out when I didn't receive the second order at all and a customer service rep again told me there was nothing they can do since it was shipped - I never received a tracking link or number. They also do not advertise their refund policy and claim on their website you can notify them within 30 days if you are not satisfied and they will do everything they can to make it right. So here I am now after filing a dispute with my bank to get back the hundreds I spent. Based on the online reviews, it seems numerous people have had these very same complaints recently and I wish I had done some more research before purchasing. I enjoy supporting great businesses and will always give a company the opportunity to make it right and they refused so they lost me as a customer.

I ordered a product a month ago and have received word the product is “back ordered” and they can not confirm a delivery date although I’ve ordered and paid in good faith they’re selling products they don’t have and no flag on the product as to not being in stock when ordering Customer service is in the Philippines surprise surprise … 3 calls to customer service with the result of 3 different delivery dates (all lies) As a paying customer I expect to get delivery of my purchases in a timely fashion and this experience fro me personally constitutes theft DO NOT USE THIS COMPANY