World Paint by NumbersReviews of worldpaintbynumbers.com

I've ordered a few of their paintings. I really like the categorisations on the site. However = I ordered a large, expensive custom print in May, for my brothers birthday in October, thinking that was loads of time. I ordered maybe 4 others off the shelf prints in the same order. I've received those and last week wondered where the custom order was. I checked the order details and it has been marked as complete!! This is not the case - I have not received the custom print and have tried to contact them several times and several ways (email, facebook) but zero response. This was an expensive purchase and done in May to ensure I would have for October. Now I am worried I won't get my money back and will also need to be creative about getting a different gift for my brother. Really crappy customer service - ignoring customer emails is not any way to conduct a sustainable business.

"Hello, My Order #WPN1821 hasn't arrived yet. It has been almost an year since I made the order. Please, tell me what is the status of my order. Thank you in advance. Sincerely, Narcis Olaru" This is how it looks my maybe the 15th mail to WPBN. I have ordered 2 things (a canvas and a frame) on 29th of March 2020. I have received only one of them 2 months later. That was the canvas. I remained pleasantly surprised by the quality of the watercolors. The frame, which was more expensive than the canvas, i haven't received it at all. It has been an year. In the first 3 months I talked a little bit with Julie about the second item and then, stop. Nothing. I sent a lot of emails but no response. I have chosen to wait for the product, and not request the money, but, it has been one year. It s a little bit annoying that i weekly receive mails with offers from Julie and Emma, but not a reply. I hope someone sees this and maybe solve the problem. So far, I wouldn't recommend this company.