RICHARD
I ordered 3 paintings and 3 frames on…
I ordered 3 paintings and 3 frames on 11th November. Both were buy 2 get one free. It is now 28th of January and have only received 1 painting. one tracking number was wrong another said on 3 different dates that it had been shipped. I have sent emails and messages on chat with no reply. To be honest I don't think the chat is real because Julie seems to be the only person that works there. I wouldn't recommend this company to my worst enemy. I hope these people never have a day of happiness.
Response from World Paint by NumbersMar 14, 2021
Richard, thank you for sharing your experience. We ship our items from multiple locations abroad, so orders with multiple items can arrive separately and at slightly different times. Due to COVID-19, we are having problems tracking the number updates but our logistics team continues to monitor orders so that it arrives in the best possible way. We would like to know if all your items arrived correctly. If possible, we ask that you contact us by email (help@worldpaintbynumbers) or inform us of your order number. Looking forward to your reply,



