WorldnorseThe Viking jewelry and gifts store for the most stylish and daring new age Vikings! A rich selection of unique Celtic, Slavic, and Viking inspired items with their own meanings, histories, and traditions.
Worldnorse (worldnorse.com) has 233 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Dominic S.
Came in broken
Response from WorldnorseOct 15, 2026
Dear Customer, Thank you for your honest feedback. We sincerely apologize for your unsatisfactory experience with your order. Our support team has reached out to you by email with resolution options. Please kindly check your inbox as well as spam/junk folder for our message. We look forward to working with you to resolve your concerns.
Ralph C.
The dice set that came with this order was missing the 20 sided dice. It had two 8 sided by mistake.
Response from WorldnorseMay 8, 2026
Dear Ralph, We are sorry to find there is an error with your dice set and the 20-sided dice is missing. Our team has sent you an email to verify the issue and arrange a proper solution for you. We will follow up and resolve this matter as soon as possible. Thank you for your understanding.
Lynn D.
When my item arrived it wasn’t suitable for my son , so I contacted the Customer Service team. There was good communications from the Customer Service Dept and a refund was issued to me.
Response from WorldnorseJan 5, 2026
Dear Lynn, We have noted your feedback regarding the quality of the jacket and your concerns about the return process. As previously communicated to you via email, our team has already provided a resolution proposal addressing your order issues. We remain committed to resolving this matter in accordance with the proposal outlined in that correspondence. Thank you for your understanding.
Chris C.
Ordered shirts, decent quality. However did not look like pictures of product (photoshop images most likely) possibly deceptive but not technically illegal...suppose it depends on the country... other than that website says priority shipping is 3-5 business days? at checkout it 7-20 business days from China. Paid extra $12 us for premium shipping 7-20 business days...so you can't do any better?
Response from WorldnorseOct 26, 2025
Dear Chris, Thank you for your feedback on the shirts’ quality. Regarding the shipping, we’d like to clarify: the $12 you paid is for premium shipping (with an estimated delivery time of 7-20 business days), not the priority express shipping (3-5 business days) mentioned on the website. The two shipping options differ in service type and delivery timeframe. We apologize for any confusion this may have caused and appreciate your understanding.
Michael R.
Your order took to long and the size was wrong however you did replace them without a return because its not true to size but I still had to pay again with 20.00 more for just the shipping so I don't thing I will order clothing again
Response from WorldnorseOct 21, 2025
Dear Michael, Thank you for sharing your feedback—we appreciate you letting us know about your experience. We’d like to clarify a few details: Your initial order was shipped strictly according to the size you purchased, and our team confirmed no discrepancies in the sizing of the delivered items. After you reported the fit issue, we provided an exchange solution where you only needed to pay $20 for shipping, and we sent you 3 new tank tops in the correct size you reconfirmed—no return of the original items was required. We understand the extra shipping cost may have been inconvenient, and we value your business. If you have further questions about future orders, feel free to reach out. Thank you for your understanding.
Juan T.
Seemed like something stamped out rather than a pendant. The back is hollowed out. Looks nice from the front.
Response from WorldnorseOct 19, 2025
Dear Juan, Thank you for sharing your thoughts on the pendant. We appreciate you noting it looks nice from the front! The hollowed-back design and stamping process are intentional—they help keep the pendant lightweight for comfortable daily wear while maintaining its front-facing appearance. We hope this context helps, and thank you for your support!
Daniel
I ordered a high quality leather vest. I received a knockoff brand item that didn’t even look like what I ordered. And it definitely wasn’t leather. It was more of a shirt than a heavy leather vest. When I contacted them to inform them of what happened, they were less than helpful. We went back and forth for about two weeks. I wanted a complete refund, or send me what I ordered. All I got was empty apologies, and poor excuses of why they couldn’t refund me, or compensate me. The one thing, that finally got their attention, was me leaving a bad review. And at that point they were very apologetic and very happy to help me with my situation. In the end, they finally did the right thing, by refunding my order 100%. I never wanted to be a jerk about this, all I wanted was what I paid for, or my money back. I don’t think that I was being unreasonable in my request. So in closing, if I have to say something positive about this company, I will say this. This company is VERY GOOD at responding to negative feedback. And they were MORE than helpful once I shared my experience in their feedback section. And I am very happy that they eventually did the right thing, by refunding my order 100%
Response from WorldnorseOct 13, 2025
Dear Daniel, We sincerely apologize for the frustration and disappointment caused by the incorrect item you received, as well as the unsatisfactory experience in our previous communications. We have already sent you an email with a specific solution to address this issue—please check your inbox (and spam folder, just in case) for our latest message. We’re committed to resolving this properly for you, and we hope to have the chance to make this right. Thank you for your patience as we work through this.
Tom B.
I ordered two different sizes and got 2 same sizes
Response from WorldnorseSep 3, 2025
Dear Tom, We’re truly sorry for the mix-up—receiving two of the same size instead of your ordered sizes is absolutely not the experience we want for you. We’ve already reached out to you via email to ask for a few more details so we can quickly verify the issue and work out a solution that meets your needs. Please check your inbox (and spam folder, just in case) for our message. Again, we apologize for the inconvenience, and we’ll make sure to resolve this as soon as we hear back from you.
