WorldJewelsReviews of worldjewels.com

I just received customized diamond band and I have to say the experience was amazing. The quality was better than I expected. It’s hard to make a purchase online without seeing it. Thank you Allen, I will definitely be back again for more jewelry.

Very personable and attentive to your needs. The workmanship of the pieces are beautiful!

This is the absolute worst company to try to buy anything from. My fiancé ordered his wedding band four weeks ago, and it still hasn’t shipped. We have called every week and each time we get promised a new delivery date. We have had to postpone our wedding because of this company’s lack of care. Don’t waste your time or your money.

I picked this place for my fiance's ring because it was small business, had decent reviews about the products, and had exactly what I was looking for. I should have listened to the one-star reviews .... my order was placed on 8/9 for two-day shipping ... it is now 9/18 and I have yet to receive ANYTHING! I've reached out multiple times, and though I've gotten quick responses through email, they keep making broken promises about "next week" or "Monday 9/15." I'm irritated and completely over this. I ended up asking for them to cancel my order altogether and give me my money back as my trust is already out the window and if I need any alterations done I can't trust that they'd handle it.. considering their generic responses that almost sound robotic. RUN AWAAAAAAYYY! DO NOT DO BUSINESS WITH THESE PEOPLE. UPDATE: As I've been extremely irritated about the service, I eventually requested to cancel my order and they responded to me saying their manager will be contacting me the same day I sent my cancellation request, but I never received a call and then the next day a shipping label was created. They updated my shipping to priority overnight at no cost to me, but the shipping label was created on 9/22 and my package was expected for delivery on 9/23. It's now 9/26 and STILL NO DELIVERY!!!!! I'm completely unsatisfied with this experience because of allllll the broken promises made, and what now irritates me EVEN MORE is that the very next day after I told them to just cancel my order, THE VERY NEXT DAY, they went ahead and created a shipping label to send it out. AND I STILLLLLL DONT HAVE IT!!!!!!!!!!!! This literally is interfering with my life and postponing a marriage that we want to happen ASAP. I should be refunded for the biggest inconvenience in my life caused by this company. (if it's even real because at this point I feel like I got scammed) 2ND UPDATE: I got a phone call from Allen and he was very apologetic about my experience and made everything right for me. He told me the ring will be delivered tomorrow and I finally got my ring delivered this morning. The ring is gorgeous and I am pretty pleased after all. I was even refunded with a 20% discount for the inconvenience. Thank you Allen for taking control and delivering my ring! :)

The eternity ring from World Jewels is so beautiful! Not only that I am impressed with their product, but also with their customer service. Maggy was excellent in communicating and tried her best to get my ring on time. I really appreciate the effort. Thank you so much, Maggy! Very satisfied customer here. 😊

Allen is the greatest. Amazing communication and amazing work. He exceeded all expectations!!!!

I did receive my ring, there was a problem with delivery, and getting the right customer service to fix the problem. The ring is beautiful and worth the wait

I would like to say that World Jewls is top-notch exceptional service wonderful wonderful materials and it’s true to what it says on the Internet not to mention this exceptional and outstanding customer service I received from Alan as well as Fernando these gentlemen have what it takes to be top-notch customer service representatives for people Like myself. I just wanted to see a special thank you to these two gentlemen for the assistance I look forward to doing business again.