Randy
A+ product and customer service!
A beautiful product and the staff behind the product are fabulous to deal with. I worked in customer service for the majority of my adult life and tend to judge companies by how they handle problems, and these folks get an A+. My first sink was lost in transit and they went all out to get a replacement to me ASAP, and it arrived in time for me to go ahead with my scheduled cabinet install so I was able to move back into my home on schedule. Very important when you've had a fire, it's taken 8 months to rebuild, and you have to be out of your temporary rental on a certain date!
Response from World CopperSmithFeb 1, 2019
Randy, wow! Thank you so much for this great 5-star review! Our company values customer satisfaction as a top priority, and we are committed to our customers. Its customers like you that make our job wonderful. We really appreciate you taking the time to share your feedback and being so open with us. We hope you'll visit us again soon!
