World CopperSmith Reviews | Read Customer Reviews of worldcoppersmith.com

World CopperSmith Reviews | Read Customer Reviews of worldcoppersmith.com

World CopperSmith reviews

Showing 422 reviews with 5 stars · Clear filters

Jill
Oct 9, 2019
Beautiful product
Beautiful product, timely delivery (in fact, earlier than promised by a week), and AMAZING customer service. Cannot recommend enough, especially if you want a gorgeous copper oven hood.
Response from World CopperSmithOct 9, 2019
Jill, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction as a top priority; it's customers like you that make our job wonderful. Please let us know what we can do for you in the future!
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IwishIwereaMermaid
Oct 7, 2019
You won’t be disappointed
Fast communication. Able to customize an order for me without any issue. Highly recommend.
Response from World CopperSmithOct 11, 2019
IwishIwereaMermaid, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We hope you'll visit us again soon!
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KL68 C.
Sep 21, 2019
Austin was truly amazing; loved the vent hood
Austin was truly amazing. I contacted Austin at the last minute and needed a customized vent hood for a high-profile development in Houston. The urgency is I needed it prior to a grand opening which will include the mayor and other government officials. Austin was professional, knowledgeable and helped to push the order through. The vent hood was delivered one week earlier than what I was originally told and this is all do to Austin. Austin is an asset to Coppersmith. The product looks amazing! I will use CopperSmith again and ask for Austin.
Response from World CopperSmithSep 23, 2019
It was a pleasure serving you. We really appreciate you taking the time to share your feedback. We’re glad your vent hood is everything you hoped for. Its customers like you that make our job wonderful. We hope you'll visit us again soon!
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Kim M.
Sep 20, 2019
They have been wonderful to work with!
They have been wonderful to work with!
Response from World CopperSmithSep 23, 2019
Kim Michaud, we are incredibly grateful that you took the time out to leave us this review. Our company values customer satisfaction as a top priority. Please let us know what we can do for you in the future!
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Darlene
Sep 13, 2019
Customer Service is excellent I had…
Customer Service is excellent I had ordered the stainless steel hammered farmhouse apron sink at the direction of my client. The order was placed feb 26 2019. Due to the extensive renovation of a historic home and issues that held up the project we did not install the song until the end of August. The clients were taken back a little by the apron having some waviness to it due to being handcrafted. The sink is beautiful but it bothered them. Coppersmith offered a full refund! In the end my client decided to keep the sink and overlook what they thought were defects. I think if they would not have offered the refund the client would have felt “stuck”. It is my feeling that they will enjoy the beauty of this beautiful sink and come to appreciate the artistry of the Maker. Thank You.
Response from World CopperSmithSep 19, 2019
Darlene, thank you for taking the time to leave this 5-star review! We really appreciate you being a loyal customer and helping to share the word about us. We hope to serve you again in the future!
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Diana B.
Sep 7, 2019
As a designer this was the best hood…
As a designer this was the best hood experience I have had - and the product also was beautiful. Thanks so much. Di
Response from World CopperSmithSep 12, 2019
Diana Bales, we are incredibly grateful that you took the time to leave us this review. Our company values our trade partners, and we are committed to providing the highest service standard possible. We hope to serve you again.
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Phil R.
Sep 4, 2019
Austin was great to work with pricing….
Austin was great to work with pricing and with the actual order. Product was delivered on time. Great experience !!!
Response from World CopperSmithSep 12, 2019
Phil Randall, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
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Paul
Sep 1, 2019
Great experience all around
Great experience all around. The quality of of the hood is excellent. The design process to custom fit my Best blower was easy. The team was super responsive. I would a absolutely recommend them.
Response from World CopperSmithSep 12, 2019
Paul, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about our team here at CopperSmith. We’re here for you anytime.
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