World CopperSmithReviews of worldcoppersmith.com

As a seasoned Interior designer this is my 2nd time ordering with Copper Smith and I have had great experiences both times so far. I, along with my client were extremely happy with the ordering process and the product the first time around. The second time, I needed some additional assistance with details pertaining to the hood’s ventilation and have received the most outstanding help and supportfrom Austin Grambart, one of their territory managers. I look forward to the final result and to using this company for other projects in the future.

I am an interior designer and worked with Austin several times now and wanted to share my thoughts on this company because they are fantastic to work with. Their product is craftsmanship at its finest. Their attention to detail along with their highly skilled staff reinforces your confidence in the investment you are making. And their customer service is very attentive to your needs. As a design professional you are only as good as the people you work with, and they are the best.

Beautiful hood great Customer service

Our clients love their new CopperSmith kitchen hood. We received wonderful support and communication during the process. Thank you for being a fabulous trade partner.

We love our stainless and brass rivited stove hood. The shop drawing process for our custom hood was helpful with staff knowledge discussions for informed decision making and coordination was spot on. Follow up service and support for install was efficient. We just had an issue (our fault) and Coppersmith resolved quickly and sent us a new part which I easily was able to install myself. Though the product is awesome, it’s because of the team from sales thru support that makes it that much better. Jeff - Belmont, MA

So it took a bit longer than we had hoped to get it, but it arrived in impressive packaging - a well-made plywood crate with lots of padding. That tells me you have enough pride in your products to make sure they arrive in good shape. We just finished a renovation and I cannot tell you how many appliances and furniture arrived damaged. Well Done!

Annie in the service department responded within minutes. She seemed knowledgeable and provided a true sense of "I am here to help".

It has been a great experience; communication has been clear and the delivery went smoothly and was on time. The product looks exactly as we ordered it, we are thrilled!