World CopperSmith Reviews | Read Customer Reviews of worldcoppersmith.com

World CopperSmith Reviews | Read Customer Reviews of worldcoppersmith.com

World CopperSmith reviews

Showing 16 reviews with 4 stars · Clear filters

Terry M.
Jul 9, 2019
Fire farmhouse sink
My wife and I love the sink. However there are a few things that could have been better. First the sink comes with a patina on it, there were a few shiny spots( not a real big deal). Second is we understood its hand made so allowing for that the left side of the sink was about 1/4 in out of square in 9 inches. The front was also out of spuare. Over all the team a coopersmith were helpful and responded quickly to all questions we had. We would consider using there product in future projects. 4 stars because im a very picky consumer.
Response from World CopperSmithJul 15, 2019
Terry, we're happy that you love your sink. Thank you for your feedback. We appreciate your business.
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Amanda A.
May 7, 2019
Customer service was great!
Customer service was great! The product could have been protected with scratch resistant plastic to prevent from installation scratching. But overall, product & and over the phone assistance was great!
Response from World CopperSmithMay 7, 2019
Amanda, we appreciate you taking the time to share your feedback and being so open with us. We are continually working to improve our products to meet the expectations of our customers. Our company values customer satisfaction as a top priority, and we are committed to our customers. We look forward to serving you again.
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Barbara
Feb 4, 2019
Sink arrived with front apron…
Sink arrived with front apron dented—not from shipping. (Package was not damaged). Luckily, installer was able to push out most of indentation. Are there no inspections before packing?
Response from World CopperSmithFeb 7, 2019
Barbara, We’re sorry to hear about your experience. Please call us at (888) 431-4677 and ask to speak with a member of our management team. Thank you for providing this valuable feedback. We are continually working to improve our products and services and to meet the expectations of our customers.
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Jimmy
Feb 1, 2019
Coppersmith did a good job their word…
Coppersmith did a good job their word is good
Response from World CopperSmithFeb 1, 2019
Jimmy, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future.
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Frederick
Jan 31, 2019
Great product, price and delivery. Poor support for installation.
The products we ordered, the price and delivery were all excellent, worthy of 5 stars. However, product support was lacking, particularly with regard to installation instructions for the island stove hood. The written instructions were hard to interpret and were impossible to implement when the ceiling was already closed in with drywall. A call to the company for help was answered by a person who had no notion of what is required in home construction and the amount of structural support needed for the very heavy stove hood. We give the customer support we received regarding installation one star.
Response from World CopperSmithFeb 7, 2019
Frederick, We’re sorry to hear about your experience. Please call us at (888) 431-4677 and ask to speak with a member of our management team. Thank you for providing this valuable feedback. We are continually working to improve our products and services and to meet the expectations of our customers.
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Dawn
Jan 24, 2019
apron sink
Our experience, from start to finish, was a wonderful one. We ordered a custom built 50/50 apron sink...it turned out GORGEOUS! We highly recommend this company.
Response from World CopperSmithFeb 1, 2019
Dawn, thank you so much for this review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
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Yolanda
Jan 24, 2019
Nice product
Nice product, take a while to get it. The copper hood was well made and fit our customs specs exactly!
Response from World CopperSmithFeb 1, 2019
Yolanda, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future.
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Allen
Jan 24, 2019
Decorative Sink came in as described
Decorative Sink came in as described , packing crate was awesome it would be hard for trucking company to damage but im sure it has happened
Response from World CopperSmithFeb 1, 2019
Allen, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We hope you'll visit us again soon!
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